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Question 121 - Certified User Experience Designer discussion

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Cloud Kicks has identified that users are getting anxious over a multiple-step custom Screen Flow with no way of visualizing its completeness.

What should be done to improve the user experience?

A.
Replace multiple-step Screen Flowwith a static vertical form.
Answers
A.
Replace multiple-step Screen Flowwith a static vertical form.
B.
Set up a Salesforce Path with Guidance for Success.
Answers
B.
Set up a Salesforce Path with Guidance for Success.
C.
Configure cascading accordions to condense the experience.
Answers
C.
Configure cascading accordions to condense the experience.
D.
Create a Progress Indicator component that displays the flow's stages.
Answers
D.
Create a Progress Indicator component that displays the flow's stages.
Suggested answer: D

Explanation:

The best way to improve the user experience of a multiple-step custom Screen Flow is to create a Progress Indicator component that displays the flow's stages. A Progress Indicator component provides a visual indication of the progress of a particular process, showing the number of steps, the current step, and the prior steps completed. This helps to reduce the user's anxiety and uncertainty by letting them know where they are in the flow and how much is left to complete. A Progress Indicator component can be created using the lightning:progressIndicator or lightning-progress-indicator tags in Aura or Lightning Web Components, respectively. The component can be customized to match the branding and styling of Cloud Kicks, and can be integrated with the Screen Flow using attributes and events.Reference:

:lightning:progressIndicator - documentation - Salesforce Lightning Component Library

:lightning-progress-indicator - documentation - Salesforce Lightning Component Library

:How to Add a Progress Bar to a Screen Flow

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asked 23/09/2024
Talal Elemam
51 questions
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