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Question 197 - CIS-CSM discussion

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Customer Service Management Administrators can delegate Contact Administration activities to specific contacts within accounts by assigning specific roles to one or more users. Which of the following roles, if assigned, would allow the user to create contacts?

A.
Customer case manager (sn_customerservice.customer_case_manager)
Answers
A.
Customer case manager (sn_customerservice.customer_case_manager)
B.
Customer account manager (sn_customerservice.customer_account_manager)
Answers
B.
Customer account manager (sn_customerservice.customer_account_manager)
C.
Customer admin (sn_customerservice.customer_admln)
Answers
C.
Customer admin (sn_customerservice.customer_admln)
D.
Customer (sn_customerservice.customer)
Answers
D.
Customer (sn_customerservice.customer)
Suggested answer: C
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asked 23/09/2024
krishamrock krishqmrock
34 questions
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