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Question 98 - PK0-005 discussion

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A stakeholder raises a concern with a project manager because of the number of emails that have been received before a coding release. Which of the following actions should the project manager take next?

A.
Inform the CCB to stop communication.
Answers
A.
Inform the CCB to stop communication.
B.
Establish a RACI matrix.
Answers
B.
Establish a RACI matrix.
C.
Escalate the communication issues.
Answers
C.
Escalate the communication issues.
D.
Revise the communication plan.
Answers
D.
Revise the communication plan.
Suggested answer: D

Explanation:

When stakeholders express concerns about the volume of communication, it's important to review and adjust the communication plan to ensure it meets the project's needs and stakeholders' preferences. A RACI matrix is useful for defining roles and responsibilities but does not address communication frequency or methods directly. Escalating the issue may not be necessary if it can be resolved by revising the plan. Informing the CCB (Change Control Board) to stop communication is not advisable as the CCB's role is to oversee changes, not to manage day-to-day communications. Reference = The CompTIA Project+ Certification Study Guide provides detailed information on managing the project life cycle, establishing communication plans, and handling stakeholder concerns1.

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asked 02/10/2024
Sana Mehak
26 questions
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