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Salesforce Certified Advanced Administrator (CRT-211) Practice Test - Questions Answers, Page 22

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When should an administrator consider when using Person Accounts'
The administrator at Cloud Kicks needs to import a batch of person accounts into Salesforce. What tool should the administrator use?
Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption. How will this impact users when reading, editing, or reporting on Accounts?
Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object. What access docs the user need to be able to see the solar panel records?
When configuring a change set, which two practices should an administrator adhere to in order to ensure a successful deployment to production? Choose 2 answers
DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees. What should DR do to help ensure that the user that is logged in is the right user when the running user is trying to view reports and dashboards?
Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information. What automation solution should be used to send the notification?
An administrator has found a free app on the AppExchanged and would like to install it. Which three items should the administrator take to consideration before installed he managed package? Choose 3 answers
Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain field are updated, the Case Owner is notified by email. What should the administrator use to email the Case Owner?
The administrator at Cloud Kicks noticed that a before trigger, which handles saving the original version of a record to an external database, fails. However, a flow configured for fast field updates runs successfully. How should the administrator advise the developer?

Question 211

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The operations team at Ursa Major Solar (UMS) currently tracks installations using a spreadsheet. The information captured includes customer name, address, purchase and installation dates, configuration specs, and additional installer instructions. UMS's CEO would like to utilize Salesforce to track this information instead.

Which action should the administrator take to meet this requirement?

A.
Use Salesforce REST API to create the object and also import the data.
A.
Use Salesforce REST API to create the object and also import the data.
Answers
B.
Use Lightning Object Creator to create the object and also import the data.
B.
Use Lightning Object Creator to create the object and also import the data.
Answers
C.
Use Schema Builder to create the object and also import the data.
C.
Use Schema Builder to create the object and also import the data.
Answers
D.
Use Object Manager to create the object and also import the data.
D.
Use Object Manager to create the object and also import the data.
Answers
Suggested answer: B

Explanation:

Lightning Object Creator is a tool that allows you to create custom objects and fields from a spreadsheet in a few clicks. Lightning Object Creator analyzes the spreadsheet data and suggests the best way to map it to Salesforce fields and relationships. You can also import the data from the spreadsheet into the new custom object and view it in a list view or a related list. In this case, you can use Lightning Object Creator to create a custom Project object from the spreadsheet that tracks installations and also import the data into the new object.

Reference: https://help.salesforce.com/s/articleView?id=sf.object_creator_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.object_creator_create_object.htm&type=5

Question 212

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Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.

What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers

A.
Chat is unavailable in Lightning Experience if also using Omni-Channel.
A.
Chat is unavailable in Lightning Experience if also using Omni-Channel.
Answers
B.
Chat can only be added to Standard navigation Lightning apps.
B.
Chat can only be added to Standard navigation Lightning apps.
Answers
C.
Chat must be routed with Omni-Channel in Lightning Experience.
C.
Chat must be routed with Omni-Channel in Lightning Experience.
Answers
D.
Chat can only be added to Console navigation Lightning apps.
D.
Chat can only be added to Console navigation Lightning apps.
Answers
Suggested answer: C, D

Explanation:

Chat must be routed with Omni-Channel in Lightning Experience because Omni-Channel is the only way to route chats to agents in Lightning Experience1.Chat can only be added to Console navigation Lightning apps because Chat is a console app feature and requires a console app with a console navigation style2.

Reference:1https://help.salesforce.com/s/articleView?id=sf.live_agent_chat_omnichannel.htm&type=52https://help.salesforce.com/s/articleView?id=sf.live_agent_chat_app.htm&type=5

Question 213

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Cloud Kicks has an export of Order and Order Item data from an enterprise resource planning (ERP) system. The data must be imported into the Salesforce Order and Order Product objects, while maintaining the relationships in the data.

What are two ways the administrator should load the data?

Choose 2 answers

A.
Use an Upsert operation to load data.
A.
Use an Upsert operation to load data.
Answers
B.
Use an Insert operation to load data.
B.
Use an Insert operation to load data.
Answers
C.
Replace the Salesforce record ID with the External ID.
C.
Replace the Salesforce record ID with the External ID.
Answers
D.
Map an External ID data value to the object.
D.
Map an External ID data value to the object.
Answers
Suggested answer: B, D

Explanation:

Use an Insert operation to load data because the data is not already in Salesforce and does not need to be updated or deleted3.Map an External ID data value to the object because External IDs are used to create relationships between records that are being imported and records that already exist in Salesforce4.

Reference:3https://help.salesforce.com/s/articleView?id=sf.data_loader_insert.htm&type=54https://help.salesforce.com/s/articleView?id=sf.data_loader_relationships.htm&type=5

Question 214

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Which three fields should be used as filter criteria? Choose 3 answers

A.
A phone field that provides the full phone number of the seller.
A.
A phone field that provides the full phone number of the seller.
Answers
B.
A multi-select picklist field that designates features of the listing.
B.
A multi-select picklist field that designates features of the listing.
Answers
C.
A number field that designates the square footage of the listing.
C.
A number field that designates the square footage of the listing.
Answers
D.
A formula field that calculates a price for the listing.
D.
A formula field that calculates a price for the listing.
Answers
E.
A picklist field that designates the county of the listing.
E.
A picklist field that designates the county of the listing.
Answers
Suggested answer: A, C, E

Explanation:

A phone field that provides the full phone number of the seller, a number field that designates the square footage of the listing, and a picklist field that designates the county of the listing should be used as filter criteria because they are fields that can be used to narrow down the report results based on specific values or ranges. A multi-select picklist field that designates features of the listing and a formula field that calculates a price for the listing should not be used as filter criteria because they are fields that cannot be filtered on in reports.

Reference: https://help.salesforce.com/s/articleView?id=sf.reports_filtering.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_fields_unavailable.htm&type=5

Question 215

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AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.

What should the team consider before Implementing Salesforce Shield?

A.
Encrypted f elcz art j-ab e to be referenced in flows.
A.
Encrypted f elcz art j-ab e to be referenced in flows.
Answers
B.
Einstein Lead Scoring is available on encrypted fields.
B.
Einstein Lead Scoring is available on encrypted fields.
Answers
C.
Paused flows can cause data to be saved in an unencrypted state.
C.
Paused flows can cause data to be saved in an unencrypted state.
Answers
D.
Shield Platform Encryption can be used with custom metadata types.
D.
Shield Platform Encryption can be used with custom metadata types.
Answers
Suggested answer: C

Explanation:

Paused flows can cause data to be saved in an unencrypted state because when a flow pauses, Salesforce saves its state and any data it has collected in a flow interview object, which is not encrypted by Shield Platform Encryption.

Reference: https://help.salesforce.com/s/articleView?id=sf.security_pe_considerations_flows.htm&type=5

Question 216

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The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.

What is the recommended security setting to configure?

A.
Enforce login IP ranges on every request.
A.
Enforce login IP ranges on every request.
Answers
B.
Lock sessions to the domain in which they were first used.
B.
Lock sessions to the domain in which they were first used.
Answers
C.
Require a high assurance session.
C.
Require a high assurance session.
Answers
D.
Force logout on session timeout.
D.
Force logout on session timeout.
Answers
Suggested answer: D

Explanation:

Force logout on session timeout is the recommended security setting to configure because it prevents users from resuming their sessions after they time out due to inactivity, which reduces the risk of unauthorized access to Salesforce data from unattended devices.

Reference: https://help.salesforce.com/s/articleView?id=sf.security_sessions_logout.htm&type=5

Question 217

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When an Account has more than five open opportunities over US$10,000, the sales rep should have an option on the Account page to start the escalation process to allocate additional resources.

Which two configurations should the administrator create?

Choose 2 answers

A.
Component Visibility filter
A.
Component Visibility filter
Answers
B.
Formula field
B.
Formula field
Answers
C.
Roll-Up Summary field
C.
Roll-Up Summary field
Answers
D.
Dynamic Forms
D.
Dynamic Forms
Answers
Suggested answer: B, D

Explanation:

Formula field and Dynamic Forms should be created to meet the requirements because a formula field can be used to count the number of open opportunities over US$10,000 related to an account using a roll-up summary filter condition, and Dynamic Forms can be used to display or hide a component on an account page based on a visibility filter using the formula field value.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_functions_i_z.htm

Question 218

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Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity reports. The system administrator adds a dashboard filter on Account Owner. When filtering the dashboard by Account Owner, records are now missing from several Opportunity components.

What is the recommended way for the system administrator to resolve this issue?

A.
Add a cross-filter to the Opportunity source reports.
A.
Add a cross-filter to the Opportunity source reports.
Answers
B.
Use a custom report type for Accounts with or without Opportunities.
B.
Use a custom report type for Accounts with or without Opportunities.
Answers
C.
On the Opportunity components, change the equivalent field.
C.
On the Opportunity components, change the equivalent field.
Answers
D.
Create a joined Accounts and Opportunities report for the components.
D.
Create a joined Accounts and Opportunities report for the components.
Answers
Suggested answer: C

Explanation:

The equivalent field is the field that matches the dashboard filter field on the source report object. For example, if the dashboard filter is on Account Owner, then the equivalent field on the Opportunity object is Opportunity Owner. Changing the equivalent field ensures that the dashboard filter applies correctly to the Opportunity components.

Reference: https://help.salesforce.com/s/articleView?id=sf.dashboard_filters.htm&type=5

Question 219

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Cloud Kicks users report receiving an 'Apex CPU time limit exceeded' error message when attempting to close certain opportunity records. This does not occur on every opportunity record change or for every user.

What is the recommended method for the administrator to identify the cause?

A.
Monitor with Login Forensics.
A.
Monitor with Login Forensics.
Answers
B.
Enable Debug Logging for users.
B.
Enable Debug Logging for users.
Answers
C.
Review the Setup Audit Trail.
C.
Review the Setup Audit Trail.
Answers
D.
Set up Apex Exception Email alerts
D.
Set up Apex Exception Email alerts
Answers
Suggested answer: B

Explanation:

Debug logs capture database operations, system processes, and errors that occur when executing a transaction or running unit tests. Debug logs can help identify the cause of Apex CPU time limit exceeded errors by showing the execution time of each Apex statement and trigger.

Reference: https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_debugging_debug_logs.htm

Question 220

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Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The system administrator has written an assignment rule to distribute these leads to the correct owners or queues.

Which two tools should the administrator use to update the owner of these leads?

Choose 2 answers

A.
Bulk API
A.
Bulk API
Answers
B.
Mass Update
B.
Mass Update
Answers
C.
Dataloader.io
C.
Dataloader.io
Answers
D.
Import Wizard
D.
Import Wizard
Answers
Suggested answer: A, C

Explanation:

Bulk API and Dataloader.io are both tools that can be used to update large numbers of records in Salesforce. Bulk API is a RESTful API that allows you to create, update, delete, or query millions of records asynchronously by submitting batches of data. Dataloader.io is a web-based data loader tool that allows you to import, export, or delete data using a simple user interface.

Reference: https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/asynch_api_intro.htm https://dataloader.io/

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