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DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.

Hour should the administrator track third-party financial advisors and the customers they work with?

A.
Create a Hierarchical lookup on Account to track loan advisors' customers.
A.
Create a Hierarchical lookup on Account to track loan advisors' customers.
Answers
B.
Set up Contacts to Multiple Accounts for loan advisors.
B.
Set up Contacts to Multiple Accounts for loan advisors.
Answers
C.
Use a B2B Account Model to track loan advisors' customers.
C.
Use a B2B Account Model to track loan advisors' customers.
Answers
D.
Use a Hierarchical lookup on Contact to track loan advisors' customers,
D.
Use a Hierarchical lookup on Contact to track loan advisors' customers,
Answers
Suggested answer: B

Explanation:

Contacts to Multiple Accounts is a feature that allows administrators to relate a contact to multiple accounts without creating duplicate contacts for each account. This feature is useful for scenarios where a contact has business relationships with more than one account, such as consultants, brokers, or loan advisors. By setting up Contacts to Multiple Accounts for loan advisors at DreamHouse Realty, administrators can track which loan advisors work with which customers and which accounts without creating duplicate contacts for each account.

Reference: https://help.salesforce.com/s/articleView?id=sf.contacts_multiple_accounts_overview.htm&type=5

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

A.
The flow type will determine the order of execution.
A.
The flow type will determine the order of execution.
Answers
B.
The last created date of the flow will determine the order.
B.
The last created date of the flow will determine the order.
Answers
C.
The order of flow execution is unpredictable.
C.
The order of flow execution is unpredictable.
Answers
D.
The flows will execute in alphabetical order based on their names.
D.
The flows will execute in alphabetical order based on their names.
Answers
Suggested answer: C

Explanation:

The order of execution for flows that are configured to run before the record is saved on the same object is unpredictable and may vary depending on factors such as flow version, flow name, or flow creation date. Therefore, it is recommended to avoid creating multiple flows with the same trigger conditions and instead consolidate them into a single flow.

The director of sales wants to make sure that every opportunity has either a sales engineer or an account executive assigned to the deal.

How should the administrator meet this requirement?

A.
Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.
A.
Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.
Answers
B.
Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
B.
Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
Answers
C.
Require the Sales Engineer and the Account Executive lookup fields on the page layout.
C.
Require the Sales Engineer and the Account Executive lookup fields on the page layout.
Answers
D.
Assign a task to the owner if an opportunity is created without one of these fields filled out.
D.
Assign a task to the owner if an opportunity is created without one of these fields filled out.
Answers
Suggested answer: A

Explanation:

A validation rule can enforce data quality by preventing users from saving records that do not meet certain criteria. In this case, the validation rule can check if both the Sales Engineer and the Account Executive lookup fields are blank, and display an error message if so. This way, the director of sales can ensure that every opportunity has either a sales engineer or an account executive assigned to the deal.

Reference: https://help.salesforce.com/s/articleView?id=sf.validation_rules_overview.htm&type=5

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

A.
A primary Account relationship Is required on a Contact regardless of the page layout settings.
A.
A primary Account relationship Is required on a Contact regardless of the page layout settings.
Answers
B.
The Contact has Indirect relationships to other Accounts.
B.
The Contact has Indirect relationships to other Accounts.
Answers
C.
The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
C.
The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
Answers
D.
Private Contacts need to be enabled in Setup.
D.
Private Contacts need to be enabled in Setup.
Answers
Suggested answer: A

Explanation:

When Contacts to Multiple Accounts is enabled, a contact must always be associated with a primary account, even if the account field is not required on the page layout. The primary account determines how the contact is shared and how roll-up summary fields calculate values from the contact records. To remove the primary account from a contact, the contact must be deleted or merged with another contact.

Reference: https://help.salesforce.com/s/articleView?id=sf.relating_contacts_to_multiple_accounts.htm&type=5

AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

A.
Create a separate price book.
A.
Create a separate price book.
Answers
B.
Implement CPQ.
B.
Implement CPQ.
Answers
C.
Remove the approval process.
C.
Remove the approval process.
Answers
D.
Enable Subscriptions.
D.
Enable Subscriptions.
Answers
Suggested answer: A

Explanation:

A price book is a list of products and their prices for a specific segment of customers or market. By creating a separate price book for the special bundle deal on monitors and keyboards, AW Computing can offer different prices for these products without affecting their standard prices or requiring VP approval. The price book can also specify which products are included in the bundle and which are not.

Reference: https://help.salesforce.com/s/articleView?id=sf.products_pricebooks_def.htm&type=5

DreamHouse Realty currently deals only with single-family homes but is expanding its business it include condos in large cities. There are some features and amenities that inly apply to condos, such as the amount of a deposit and concierge services.

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

How should an administrator configure the Opportunity object to ensure that only relevant fields are displayed on the record?

A.
Build a Lightning component to display fields that only apply to condos.
A.
Build a Lightning component to display fields that only apply to condos.
Answers
B.
Create a Record Type for the type of property and custom page layouts for each.
B.
Create a Record Type for the type of property and custom page layouts for each.
Answers
C.
Configure a validation rule to display fields based on the type of property the user is viewing.
C.
Configure a validation rule to display fields based on the type of property the user is viewing.
Answers
D.
Make is custom Lightning page to display specific fields based on the type of property.
D.
Make is custom Lightning page to display specific fields based on the type of property.
Answers
Suggested answer: B

Explanation:

A record type allows administrators to offer different business processes, picklist values, and page layouts to different users based on their profiles. By creating a record type for the type of property (single-family home or condo), DreamHouse Realty can assign different page layouts to each record type that display only relevant fields for each property type. The record type can also determine which sales process and path are available for each opportunity.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5

A sales user is assigned to a permission set group that gives them Modify All access to

Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

A.
Read-only
A.
Read-only
Answers
B.
Modify All
B.
Modify All
Answers
C.
Read, Create, and Edit
C.
Read, Create, and Edit
Answers
D.
No Access
D.
No Access
Answers
Suggested answer: B

Explanation:

Permission set groups are a combination of permission sets that grant users access to various tools and functions. Muting permission sets are used to remove access that is granted by other permission sets in the group. However, muting permission sets cannot remove object-level access that is granted by Modify All or View All permissions. Therefore, if a user is assigned to a permission set group that gives them Modify All access to Accounts, a muting permission set that mutes Delete access on Account will not have any effect. The user will still have Modify All access on the Account object, which includes Delete access.

Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_groups_muting.htm&type=5

An administrator created a new custom object. When trying to upload new records to the custom object using.

Date Loader, they are unable to see the new custom object in the list of available objects.

What should the administrator do to resolve the issue?

A.
Assign a permission set to give them access to the new object.
A.
Assign a permission set to give them access to the new object.
Answers
B.
Check the Field-Level Security of the new custom object's Name field.
B.
Check the Field-Level Security of the new custom object's Name field.
Answers
C.
Ensure Allow Sharing is checked on the custom object.
C.
Ensure Allow Sharing is checked on the custom object.
Answers
D.
Confirm the object us marked as deployed and not in development.
D.
Confirm the object us marked as deployed and not in development.
Answers
Suggested answer: D

Explanation:

When creating a new custom object, administrators can choose to mark it as deployed or in development. If an object is marked as in development, it is not visible to users or available in tools such as Data Loader, even if they have access to it through their profile or permission set. To make the object available for data import, the administrator needs to mark it as deployed.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_deployment_status.htm&type=5

At Ursa Major Solar, there is a custom object called Galaxy. The sales director wants users to only see certain field market.

What Lightning will satisfy this requirement?

A.
Record Detail Component
A.
Record Detail Component
Answers
B.
Fields component
B.
Fields component
Answers
C.
Highlights Panel Component
C.
Highlights Panel Component
Answers
D.
Path Component
D.
Path Component
Answers
Suggested answer: B

Explanation:

The Fields component is a Lightning component that allows administrators to display fields from a record on a Lightning page based on certain conditions or criteria. For example, administrators can use filter logic to show or hide fields based on field values or user profiles. In this case, the administrator can use the Fields component to display fields that only apply to condos based on the value of a field that indicates the type of property.

Reference: https://help.salesforce.com/s/articleView?id=sf.lightning_app_builder_fields.htm&type=5

An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.

What should the administrator configure?

A.
Set organization-wide sharing for Account as Public Read Only.
A.
Set organization-wide sharing for Account as Public Read Only.
Answers
B.
Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
B.
Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.
Answers
C.
Update the profile Account object to Modify All.
C.
Update the profile Account object to Modify All.
Answers
D.
Enable Account Teams and grant Read record-level access to account team members for the Account object
D.
Enable Account Teams and grant Read record-level access to account team members for the Account object
Answers
Suggested answer: B

Explanation:

Sharing rules are automatic exceptions to organization-wide sharing settings that grant additional access to records based on record ownership or criteria. By creating a sharing rule on the Account object for all members of the account services role to have Read/Write access, the administrator can allow users in that role to edit and change ownership of Accounts owned by any of their team members, regardless of the organization-wide sharing setting for Account.

Reference: https://help.salesforce.com/s/articleView?id=sf.security_sharing_rules.htm&type=5

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