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An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters?

A.

Connection Digital Networking Replication Agent

A.

Connection Digital Networking Replication Agent

Answers
B.

Connection Digital Networking Service

B.

Connection Digital Networking Service

Answers
C.

Connection Digital Networking Replication Service

C.

Connection Digital Networking Replication Service

Answers
D.

Connection Digital Networking Agent

D.

Connection Digital Networking Agent

Answers
Suggested answer: A

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?

A.

Assign the user to a different Presence Redundancy Group.

A.

Assign the user to a different Presence Redundancy Group.

Answers
B.

Restart the XCP Router service.

B.

Restart the XCP Router service.

Answers
C.

Set the Owner ID on the users desk phone.

C.

Set the Owner ID on the users desk phone.

Answers
D.

Associate the user to the line on the Directory Number Configuration page.

D.

Associate the user to the line on the Directory Number Configuration page.

Answers
Suggested answer: D

An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message.

Which action resolves the issue?

A.

Ensure that codec G.722 Is configured In the dial peer.

A.

Ensure that codec G.722 Is configured In the dial peer.

Answers
B.

Ensure that codec G.711ulaw is configured in the dial peer.

B.

Ensure that codec G.711ulaw is configured in the dial peer.

Answers
C.

Ensure that codec G.711alaw is configured In the dial peer.

C.

Ensure that codec G.711alaw is configured In the dial peer.

Answers
D.

Ensure that codec G.729 is configured In the dial peer.

D.

Ensure that codec G.729 is configured In the dial peer.

Answers
Suggested answer: B

A collaboration engineer is configuring SIP interdomain federation for Cisco IM and Presence. The external domain cannot be discovered using DNS SRV. If the external enterprise domain is ciscocollab.com, what destination pattem should the engineer use for a static route?

A.

com.ciscocollab.*

A.

com.ciscocollab.*

Answers
B.

_sipfederationtls._tcp.ciscocollab.com

B.

_sipfederationtls._tcp.ciscocollab.com

Answers
C.

*.ciscocollab.com,*

C.

*.ciscocollab.com,*

Answers
D.

.ciscocollab.com

D.

.ciscocollab.com

Answers
Suggested answer: A

Refer to the exhibit.

Refer to the exhibit. An administrator is configuring a Cisco Unity Express call handier. One of the options will transfer calls off-system to Cisco UCME. The administrator wants the transfer to finish while the transfer target Is ringing. Which transfer-mode command completes the configuration?

A.

attended

A.

attended

Answers
B.

blind refer

B.

blind refer

Answers
C.

semi-attended

C.

semi-attended

Answers
D.

Wind bye-also

D.

Wind bye-also

Answers
Suggested answer: C

An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?

A.

Block all numbers that start with 999*.

A.

Block all numbers that start with 999*.

Answers
B.

Allow calls to international operators and conference rooms only.

B.

Allow calls to international operators and conference rooms only.

Answers
C.

Permit calls only to specific domestic long-distance area codes.

C.

Permit calls only to specific domestic long-distance area codes.

Answers
D.

Allow calls to the international operator only.

D.

Allow calls to the international operator only.

Answers
Suggested answer: C

A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue?

A.

Disable TLS for the federation.

A.

Disable TLS for the federation.

Answers
B.

Configure the federation to use the XMPP protocol.

B.

Configure the federation to use the XMPP protocol.

Answers
C.

Add a static route on Cisco IM and Presence to the Skype for Business domain.

C.

Add a static route on Cisco IM and Presence to the Skype for Business domain.

Answers
D.

Have the Jabber user add the Skype for Business user to the Jabber contact list.

D.

Have the Jabber user add the Skype for Business user to the Jabber contact list.

Answers
Suggested answer: A

An administrator is troubleshooting an Issue with Cisco Unity Connection. When outside callers interact with the Auto-Attendant, the callers cannot reach the operator when they press '0’.

However, the callers can leave messages for users when they get a user's mailbox. Internal callers to the Auto-Attendant are experiencing the same issue. Which two areas should the administrator verify that Cisco Unity Connection is receiving the callers' keypresses? (Choose two.)

A.

Cisco Unity Connection Media (Wave) Traces

A.

Cisco Unity Connection Media (Wave) Traces

Answers
B.

Cisco Unity Connection Remote Port Status Monitor

B.

Cisco Unity Connection Remote Port Status Monitor

Answers
C.

Cisco Unity Connection Packet Capture

C.

Cisco Unity Connection Packet Capture

Answers
D.

Cisco UCM CallManager Traces

D.

Cisco UCM CallManager Traces

Answers
E.

Cisco UCM CDR Records

E.

Cisco UCM CDR Records

Answers
Suggested answer: C, D

An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue. Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check?

A.

CTI ProviderOpenRequest

A.

CTI ProviderOpenRequest

Answers
B.

CTI ProviderRequest

B.

CTI ProviderRequest

Answers
C.

CTI OpenRequest

C.

CTI OpenRequest

Answers
D.

CTI AvailableRequest

D.

CTI AvailableRequest

Answers
Suggested answer: A

Refer to the exhibit.

Refer to the exhibit. A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played.

Which two actions must the engineer take to resolve the issue?

(Choose two.)

A.

Change the trigger number.

A.

Change the trigger number.

Answers
B.

Change the welcome prompt setting.

B.

Change the welcome prompt setting.

Answers
C.

Rerecord AAWelcome.wav.

C.

Rerecord AAWelcome.wav.

Answers
D.

Increase the number of sessions on the aa2 application.

D.

Increase the number of sessions on the aa2 application.

Answers
E.

Change the language setting on the prompt.

E.

Change the language setting on the prompt.

Answers
Suggested answer: C, D
Total 211 questions
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