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A collaboration engineer Is troubleshooting an Issue with Jabber client logins on the Internal network. Users are receiving a certificate error message that Jabber cannot accept the certificate from the server. Users of phone-only mode

Jabber clients do not have the same issue. Which two certificates must be regenerated in the initial steps of resolving this issue? (Choose two.)

A.

Cisco UCM tomcat certificate

A.

Cisco UCM tomcat certificate

Answers
B.

Cisco IM and Presence cup-xmpp certificate

B.

Cisco IM and Presence cup-xmpp certificate

Answers
C.

Cisco UCM CallManager certificate

C.

Cisco UCM CallManager certificate

Answers
D.

Cisco IM and Presence cup certificate

D.

Cisco IM and Presence cup certificate

Answers
E.

Cisco IM and Presence tomcat certificate

E.

Cisco IM and Presence tomcat certificate

Answers
Suggested answer: A, E

Refer to the exhibit.

Refer to the exhibit. A Cisco Jabber for windows users Is reporting an Issue with phone control.

Which action will resolve this issue?

A.

Change the privacy setting on the CSF device to "Off”.

A.

Change the privacy setting on the CSF device to "Off”.

Answers
B.

Uncheck "logged into hunt group" on the user's CSF device.

B.

Uncheck "logged into hunt group" on the user's CSF device.

Answers
C.

Create a device profile for the phone.

C.

Create a device profile for the phone.

Answers
D.

Add the standard CCM end users and standard CTl enabled permission groups for the user.

D.

Add the standard CCM end users and standard CTl enabled permission groups for the user.

Answers
Suggested answer: D

Refer to the exhibit.

Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

A.

Option A

A.

Option A

Answers
B.

Option B

B.

Option B

Answers
C.

Option C

C.

Option C

Answers
D.

Option D

D.

Option D

Answers
Suggested answer: B

An engineer deploys Centralized Deployment for Cisco IM and Presence, where central IM and Presence runs version 12.0, and remote Cisco UCM clusters run version 10.5. The engineer checks under System > Centralized Deployment and notes that Status remains UnSynchronized. What are two reasons for this status? (Choose two.)

A.

The Cisco UCM and IM and Presence cluster must be running at least version 11.5 to allow for Centralized Deployment.

A.

The Cisco UCM and IM and Presence cluster must be running at least version 11.5 to allow for Centralized Deployment.

Answers
B.

The remote Cisco UCM cluster does not support OAuth Refresh Token flow.

B.

The remote Cisco UCM cluster does not support OAuth Refresh Token flow.

Answers
C.

This connection must be synchronized from the remote Cisco UCM Administration menu.

C.

This connection must be synchronized from the remote Cisco UCM Administration menu.

Answers
D.

The username ana/or password of the application user that was provided for adding remote dusters to the central IM and Presence is incorrect.

D.

The username ana/or password of the application user that was provided for adding remote dusters to the central IM and Presence is incorrect.

Answers
E.

The application user that is configured on remote Cisco UCM clusters does not have 'Standard AXL API Access- added.

E.

The application user that is configured on remote Cisco UCM clusters does not have 'Standard AXL API Access- added.

Answers
Suggested answer: B, C

Users on Cisco.com experience issues while using Cisco Jabber, and the error 'Cannot communicate with the server" appears. An engineer checks the logs for the Jabber client and discovers the error "LERR_JABBER_AUTH <17>:

Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue?

A.

if the LDAP server Is reachable and if port 443 Is open

A.

if the LDAP server Is reachable and if port 443 Is open

Answers
B.

if cup-xmpp certificates are valid and if port 8443 is open

B.

if cup-xmpp certificates are valid and if port 8443 is open

Answers
C.

if the cup-xmpp certificates are valid and if port 5222 is open

C.

if the cup-xmpp certificates are valid and if port 5222 is open

Answers
D.

if the LDAP server Is reachable and If port 5222 Is open

D.

if the LDAP server Is reachable and If port 5222 Is open

Answers
Suggested answer: C

Which two authentication methods does Integrated Windows Authentication use to validate Windows credentials? (Choose two.)

A.

NTLM

A.

NTLM

Answers
B.

Digest Authentication

B.

Digest Authentication

Answers
C.

SAML

C.

SAML

Answers
D.

Kerberos

D.

Kerberos

Answers
E.

Smart Card

E.

Smart Card

Answers
Suggested answer: C, D

A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

A.

Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

A.

Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

Answers
B.

Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

B.

Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

Answers
C.

Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.

C.

Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.

Answers
D.

Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

D.

Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

Answers
Suggested answer: D

A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)

A.

CCMCIP=10.10.10 99

A.

CCMCIP=10.10.10 99

Answers
B.

CUP_ADDRESS=10.10.10.98

B.

CUP_ADDRESS=10.10.10.98

Answers
C.

CTI=10.10.10.97

C.

CTI=10.10.10.97

Answers
D.

REGISTRATION_SERVER=CUCM

D.

REGISTRATION_SERVER=CUCM

Answers
E.

EXCLUDED_SERVICES=Webex

E.

EXCLUDED_SERVICES=Webex

Answers
Suggested answer: B, D

Refer to the exhibit.

Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)

A.

Rename the user ID value for one user if different users on different clusters have the same user ID assigned

A.

Rename the user ID value for one user if different users on different clusters have the same user ID assigned

Answers
B.

Delete the user ID for the duplicate user ID

B.

Delete the user ID for the duplicate user ID

Answers
C.

Rename the directory URI value for one of the users to ensure that there is no duplication.

C.

Rename the directory URI value for one of the users to ensure that there is no duplication.

Answers
D.

Assign the duplicate user to the secondary Cisco IM and Presence node

D.

Assign the duplicate user to the secondary Cisco IM and Presence node

Answers
E.

Unassign a user from one of the dusters when the same user is assigned to two different dusters

E.

Unassign a user from one of the dusters when the same user is assigned to two different dusters

Answers
Suggested answer: A, C

A network engineer needs to configure high availability on the Cisco IM and presence cluster. After the configuration was completed and tested, the engineer noticed on Cisco UCM that the IM and Presence publisher is in “Failed Over” state. Which set of steps must be taken to resolve this issue?

A.

Cisco UCM Group Configuration > High Availability > click Fallback

A.

Cisco UCM Group Configuration > High Availability > click Fallback

Answers
B.

BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services

B.

BLF Presence Group Configuration > High Availability > select the publisher server > click Restart Services

Answers
C.

BLF Presence Group Configuration > High Availability > click Fallback

C.

BLF Presence Group Configuration > High Availability > click Fallback

Answers
D.

Presence Redundancy Group Configuration > High Availability > click Fallback

D.

Presence Redundancy Group Configuration > High Availability > click Fallback

Answers
Suggested answer: D
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