IIBA CBAP Practice Test - Questions Answers, Page 31

A business analyst (BA) has completed the prioritization of requirements with various risk-averse stakeholder groups. Several requirements conflict with a regulatory requirement that, if not implemented, will result in a fine from a regulatory body.

What should the BA do?

A large company has thousands of geographically dispersed employees and dozens of IT systems. Multiple business analysts (BAs) work in parallel on various requirements with different stakeholders. When considered in isolation, the requirements look meaningful and valuable to those who approved them. However, when it comes to implementation, some of the requirements appear to be contradicting each other. A lead BA recognizes that adding some traceability information would help uncover such conflicts early in the process.

To what should the BA trace the requirements?

A multi-domain project has stakeholders with different technical backgrounds. The presentation prepared by the business analyst (BA) for domain 1 was also used for domain 2 but the presentation was not clear and caused concerns for stakeholders in domain 2.

What can the BA do to alleviate the concerns of the stakeholders in domain 2?

The objective of a solution implemented was to increase the number of customer calls resolved per hour.

When using basic statistical sampling concepts, what does the business analyst (BA) need to consider?

A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer's target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions.

What is the possible reason?

The performance of the business analysis team has been reviewed by management to determine areas for improvement. The manager would like to help the business analysts (BAs) develop their skills and address the corrective actions.

What is a technique that may help achieve this goal?

The stakeholders are interested in ensuring that expected value is assessed prior to acceptance. To determine if the solution is providing expected value and ensure the accuracy of the measurements, the stakeholders and the business analyst (BA) determine that they need to measure __________.

A card printing solution is comprised of 4 stages: Loading, Printing, Packaging and Sorting. Loading and sorting of cards is done manually through operators, while printing and packaging are automated. The loading stage requires the operator to load 100 cards after an alarm is raised. Sorting requires an operator to distribute each package based on the printed address into the appropriate delivery box.

Which stage should be assessed as the most likely to increase process inefficiencies?

A large health care provider has recently purchased and installed a solution that automates some of the activities that coordinate patient recovery activities. A business analyst (BA) is in the process of evaluating this solution and analyzing the performance measures against the value it brings. At this juncture, the BA has uncovered some threats in the solution which could hamper its performance and erode the value it brings.

Which technique will enable the BA to record and handle these on an ongoing basis?