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The business analyst (BA) has been tasked with assessing and recommending the best solution that fits an organization's need for a new third-party sales tool.

What technique would be used for identifying suitable options?

A.
Balanced scorecard
A.
Balanced scorecard
Answers
B.
Decision analysis
B.
Decision analysis
Answers
C.
Vendor assessment
C.
Vendor assessment
Answers
D.
Process analysis
D.
Process analysis
Answers
Suggested answer: A

Explanation:

Reference IIBA BABOKv3 (140)

A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company.

What might the BA do to gather this information?

A.
Market analysis
A.
Market analysis
Answers
B.
Focus group
B.
Focus group
Answers
C.
Survey
C.
Survey
Answers
D.
Cost benefit analysis
D.
Cost benefit analysis
Answers
Suggested answer: B

Explanation:

Reference: IIBA BABOKv3 (289)

A company wants to launch an existing product in another channel and the business analyst (BA) is starting to perform the stakeholder analysis.

Legend: Influence/Impact 1 to 5 (1 = very limited impact/influence: 5 = very high impact/influence).

Considering the analysis, what values for influence and impact will the BA assign to the marketing?

A.
Influence = 3 and impact =3
A.
Influence = 3 and impact =3
Answers
B.
Influence = 1 and impact =3
B.
Influence = 1 and impact =3
Answers
C.
Influence = 3 and impact =1
C.
Influence = 3 and impact =1
Answers
D.
Influence = 5 and impact =5
D.
Influence = 5 and impact =5
Answers
Suggested answer: D

A business analyst (BA) facilitated elicitation activities with subject matter experts and end users using observation, workshops, and interviews.

After comparing the results, how should the BA resolve the variations?

A.
Identify a few key stakeholders to resolve the conflicts
A.
Identify a few key stakeholders to resolve the conflicts
Answers
B.
Set up additional activities to collaboratively resolve the issues
B.
Set up additional activities to collaboratively resolve the issues
Answers
C.
Remove requirements that cause differences
C.
Remove requirements that cause differences
Answers
D.
Weight the results from the observation because it is more reliable
D.
Weight the results from the observation because it is more reliable
Answers
Suggested answer: B

The business analyst (BA) is facilitating a requirements workshop with a large group of diverse stakeholders, some of whom are not entirely familiar with the goals and objectives of the project.

The BA must understand the business domain, corporate culture, group dynamics, and expected outputs to adequately communicate the __________.

A.
change strategy.
A.
change strategy.
Answers
B.
requirements prioritization.
B.
requirements prioritization.
Answers
C.
elicitation scope.
C.
elicitation scope.
Answers
D.
enterprise architecture.
D.
enterprise architecture.
Answers
Suggested answer: C

Explanation:

Reference: IIBA BABOKv3 (68)

A business analyst (BA) has been writing requirements for a project that has several stakeholders with varying levels of product expertise.

What must the BA take into consideration to meet stakeholder perspectives?

A.
The competency of individual stakeholders
A.
The competency of individual stakeholders
Answers
B.
The format of the requirements
B.
The format of the requirements
Answers
C.
The types of diagrams produced
C.
The types of diagrams produced
Answers
D.
The level of decomposition needed
D.
The level of decomposition needed
Answers
Suggested answer: D

Explanation:

Reference: IIBA BABOKv3 (40, functional decomposition)

A business analyst (BA) has been coordinating several meetings with stakeholders to reach consensus regarding the solution design to implement a global currency exchange system for an international bank. Consensus has not been reached yet, although BA has great communication skills and is trusted by all stakeholders. The stakeholders formally approved the business need initially.

Why is there disagreement?

A.
The requirements are interpreted differently by each stakeholder.
A.
The requirements are interpreted differently by each stakeholder.
Answers
B.
The requirements are incorrectly traced.
B.
The requirements are incorrectly traced.
Answers
C.
The approval authority for the solution is unclear.
C.
The approval authority for the solution is unclear.
Answers
D.
More solution alternatives need to be generated.
D.
More solution alternatives need to be generated.
Answers
Suggested answer: A

As part of defining the business analysis approach for a project, the business analyst (BA) identifies the key stakeholders responsible for upcoming activities for the initial phase. The BA emails each of these stakeholders and asks when they can be finished. One stakeholder does not reply, one angrily comments that it is not their job and is too busy, and two respond saying that they do not understand what is being asked of them.

What competencies can the BA draw on that would best assist with getting agreement from all these stakeholders?

A.
Personal accountability, time management, demonstrated trustworthiness
A.
Personal accountability, time management, demonstrated trustworthiness
Answers
B.
Negotiation, conflict resolution, effective communication
B.
Negotiation, conflict resolution, effective communication
Answers
C.
Industry knowledge, solution knowledge, organization knowledge
C.
Industry knowledge, solution knowledge, organization knowledge
Answers
D.
Learning, creative thinking, problem solving
D.
Learning, creative thinking, problem solving
Answers
Suggested answer: B

A business analyst (BA) has engaged various groups from across the organization to define the business opportunity a potential project will address. The BA must consolidate the information collected from the groups.

The BA should ensure the business needs __________.

A.
are traceable to their source stakeholders.
A.
are traceable to their source stakeholders.
Answers
B.
are articulated from the enterprise perspective.
B.
are articulated from the enterprise perspective.
Answers
C.
describe the potential solutions that they will satisfy.
C.
describe the potential solutions that they will satisfy.
Answers
D.
have minimal risk associated with them.
D.
have minimal risk associated with them.
Answers
Suggested answer: C

In a requirements elicitation effort, the business analyst (BA) needs to define boundaries for business domains, categorize and create a hierarchy of items, and show data sources and their relationships for specific audiences.

Which of the following modeling formats should the BA use?

A.
Diagrams
A.
Diagrams
Answers
B.
Graphics
B.
Graphics
Answers
C.
Matrices
C.
Matrices
Answers
D.
Prototype
D.
Prototype
Answers
Suggested answer: A

Explanation:

Reference: IIBA BABOKv3 (148, Diagrams)

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