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IIBA CBAP Practice Test - Questions Answers, Page 34

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The table illustrates the statement of cash flows for a courier company for the last fiscal year. Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position. In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes. The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000. Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel. The CFO's resistance to replacing the older vehicles represents which type of cost?





Question 331

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An organization implements a solution to increase the efficiency of its internal processes. The business analyst (BA) felt that the success of the solution is tied to the organizational structure and confirmed that the solution conforms to the organizational hierarchy. After the solution rolled out, the solution was not widely adopted among stakeholders and some features were not being utilized.

Which aspect of the organizational structure did the BA fail to consider?

Reporting needs
Reporting needs
Manager ratios
Manager ratios
Informal relationships
Informal relationships
Structural complexity
Structural complexity
Suggested answer: D
asked 18/09/2024
Denis Mourghen
44 questions

Question 332

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During a prioritization meeting, a business analyst (BA) mentioned that the access management system requirements are not stable. The project manager and a team lead proposed removing the requirements from discussion. A domain subject matter expert (SME) insisted on making that requirement a high priority, because it is really important from their point of view.

What should the BA do?

Make the requirement a lower priority to minimize unanticipated rework and wasted effort
Make the requirement a lower priority to minimize unanticipated rework and wasted effort
Set the requirements at a high priority to adhere to the SME's point of view
Set the requirements at a high priority to adhere to the SME's point of view
Remove the requirement from the project
Remove the requirement from the project
Leave priority unfilled for these requirements
Leave priority unfilled for these requirements
Suggested answer: D
asked 18/09/2024
sailakshmi KM
41 questions

Question 333

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A company has a process improvement initiative that is projected to increase revenue by $150,000 USD non-compounded per year. The budgeted cost of the initiative is $200.000 and supporting the initiative will cost $30.000 for years two and three.

What is the projected return on investment over the first 3 years?

44%
44%
73%
73%
40%
40%
51%
51%
Suggested answer: A

Explanation:

Expected revenue was multiplied by 30 percent cost increased per year. The outcome is the answer to the question.

asked 18/09/2024
Rocky Lott
32 questions

Question 334

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A business analyst (BA) is reviewing the performance results from a recent change initiative. One of the results stated, "The planned schedule expected 50% of the project to be done at milestone 6. The schedule performance index (SPI) was .87. Three project team members worked overtime to ensure that the actual schedule would align with the planned schedule." This is an example of what type of action?

Engagement
Engagement
Preventive
Preventive
Corrective
Corrective
Improvement
Improvement
Suggested answer: C
asked 18/09/2024
Jose Castillo
39 questions

Question 335

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A team of business analysts (BAs) were assigned to review an enhancement request that would involve changes in a stockroom and the inventory of products.

The changes will impact several groups of people and the amount of savings is in excess of $1 million dollars. The recommended process improvement will be presented to management for approval.

What should the team do first?

Create a business case
Create a business case
Produce an organizational model
Produce an organizational model
Define the change strategy
Define the change strategy
Validate the cost savings
Validate the cost savings
Suggested answer: C

Explanation:

Reference: IIBA BABOKv3 (430)

asked 18/09/2024
Henry Pitcher
32 questions

Question 336

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A floral company wants to gather information about each of its 30 international facilities to determine whether employees are satisfied with their jobs.

Which of the following elicitation techniques should the business analyst (BA) use?

Survey
Survey
Decision analysis
Decision analysis
Observation
Observation
Concept modelling
Concept modelling
Suggested answer: A
asked 18/09/2024
Mike Werts
32 questions

Question 337

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A business analyst (BA) has been assigned to manage the ongoing stakeholder collaboration after completing a project. The BA needs to understand the stakeholders' level of satisfaction and wants to offer stakeholders an opportunity to help improve the working relationships based on this information.

Which technique should the BA use?

Risk analysis and management
Risk analysis and management
Brainstorming
Brainstorming
Collaborative games
Collaborative games
Lessons learned
Lessons learned
Suggested answer: D

Explanation:

Reference: https://www.pmi.org/learning/library/role-ba-managing-stakeholder-expectations-9367

asked 18/09/2024
Zuzana Combs
26 questions

Question 338

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During a requirements review, the implementation subject matter expert (SME) identified the requirement 'parsing of data' that must be implemented before other requirements. The business analyst (BA) has given this requirement high priority.

What factor influenced the prioritization of the requirement?

Data Dictionary
Data Dictionary
Constraint
Constraint
Dependencies
Dependencies
Risk
Risk
Suggested answer: C
asked 18/09/2024
Ahmed Ebrahim
44 questions

Question 339

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A business analyst (BA) is developing an approach for information management. The BA needs to identify and categorize which information is to be managed.

Which of the following techniques should the BA use to achieve this objective?

Item Tracking
Item Tracking
Observation
Observation
Prototyping
Prototyping
Mind Mapping
Mind Mapping
Suggested answer: A

Explanation:

Reference: IIBA BABOKv3 (100)

asked 18/09/2024
James Younger
36 questions

Question 340

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After releasing its beta version of a travel assistance mobile application, a travel company has received feedback from a public survey proposing new features.

The company is struggling with the large number of ideas and would like to make a decision on which to consider in the next implementation cycle.

Which of the following considerations should be used first for filtering ideas?

Measurability of customer satisfaction
Measurability of customer satisfaction
Cost of implementation
Cost of implementation
Alignment with solution scope
Alignment with solution scope
Time to market
Time to market
Suggested answer: A
asked 18/09/2024
Raphael Oliveir
42 questions
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