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The table illustrates the statement of cash flows for a courier company for the last fiscal year. Due to aggressive market competition, the management of the company performed a strategy review and based on their findings and the current market conditions they came up with strategic and tactical changes in order to keep a competitive market position. In order to strengthen customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location of the parcel whether it is in a warehouse, crossing the ocean through an overseas ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused interruptions. Therefore, the tracking does not perform accurately on these vehicles. Although the majority of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argued that instead of hanging tracking devices on the trucks' body, they can have the truck drivers manually send the truck location from a hand held mobile device every 30 minutes. The company has a total of 134 old delivery trucks that have been in service for 10 years. Each vehicle was bought at a price of $22,000. Depreciation is done using a straight line basis and it is estimated that the vehicle depreciates at $1000 per year. The estimated salvage value per vehicle is about $3,000. Another area of tactical improvement for the courier company is pricing. The management strongly believes that they can start a price war with the most aggressive competitor. Management thinks, with their variable cost of $4 per parcel and fixed cost of $6 per parcel, they can win the market. However, after implementing the tracking solution, fixed cost will jump to $8 per parcel which made management reconsider their options. The competitor has variable costs of $5 per parcel and fixed costs o $7 per parcel. The CFO's resistance to replacing the older vehicles represents which type of cost?





Question 341

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A business analyst (BA) has been given a defect during user acceptance testing. After analyzing the defect, the BA determines it is a change in the requirement.

What does the BA need to do to assess the change?

A.
Close the defect "working as designed"
A.
Close the defect "working as designed"
Answers
B.
Evaluate the risk analysis and management information
B.
Evaluate the risk analysis and management information
Answers
C.
Perform a root cause analysis
C.
Perform a root cause analysis
Answers
D.
Conduct an impact analysis using traceability
D.
Conduct an impact analysis using traceability
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Suggested answer: D
asked 18/09/2024
Kumar, Manivannan
28 questions

Question 342

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A business analyst (BA) is planning for an upcoming solution based on a signed contract with a client but has learned that one of the key subject matter experts is unavailable during the first half of the business analysis phase. The project has a tight timeline and firm deadline that is part of the contract. There are no substitutes for the key subject matter expert.

How should the BA proceed?

A.
Change the solution scope by removing the subject matter expert's component and obtain approval on the new scope
A.
Change the solution scope by removing the subject matter expert's component and obtain approval on the new scope
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B.
Reduce the schedule to coincide with the subject matter expert's availability and reduce the formality for requirements
B.
Reduce the schedule to coincide with the subject matter expert's availability and reduce the formality for requirements
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C.
Document the contract terms as a risk and adjust the contract costs to plan for the changes/rework
C.
Document the contract terms as a risk and adjust the contract costs to plan for the changes/rework
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D.
Identify the missing stakeholder as a risk and recommend an adaptive approach for the analysis phase
D.
Identify the missing stakeholder as a risk and recommend an adaptive approach for the analysis phase
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Suggested answer: B
asked 18/09/2024
john wick
34 questions

Question 343

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The business analyst (BA) is preparing to determine the impact of various risks associated with the business analysis effort currently underway.

Which of the following would the BA use as an input into the assessment of risk?

A.
Defined change strategy
A.
Defined change strategy
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B.
Analysis of potential value of the recommended solution
B.
Analysis of potential value of the recommended solution
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C.
List of prioritized requirements
C.
List of prioritized requirements
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D.
Unconfirmed results of elicitation activities
D.
Unconfirmed results of elicitation activities
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Suggested answer: B
asked 18/09/2024
Carlos John Ricafort
39 questions

Question 344

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A project is implemented using a predictive approach. Unfortunately, a lot of change requests (CR) have been raised. A project manager (PM), who should approve each change request, is overworked.

What could the business analyst (BA) propose to make things better?

A.
Approve the CRs independently for the PM
A.
Approve the CRs independently for the PM
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B.
Transfer responsibility from the PM to a project's sponsor
B.
Transfer responsibility from the PM to a project's sponsor
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C.
Revisit the Business Analysis Governance approach
C.
Revisit the Business Analysis Governance approach
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D.
Decline CRs because of the approach
D.
Decline CRs because of the approach
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Suggested answer: C
asked 18/09/2024
Rostyslav Skrypnyk
48 questions

Question 345

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A company finalized the implementation of a new, corporate-wide database. After nearly three months of operation, the solution is repeatedly producing invalid outputs. A business analyst (BA) has been asked to investigate the solution's problem. The BA has been able to find several instances where the outputs from the solution are below an acceptable level of quality.

Which of the following techniques should the BA use to identify the solution limitations?

A.
Risk Analysis and Management
A.
Risk Analysis and Management
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B.
Root Cause Analysis
B.
Root Cause Analysis
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C.
Acceptance and Evaluation Criteria
C.
Acceptance and Evaluation Criteria
Answers
D.
Business Rules Analysis
D.
Business Rules Analysis
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Suggested answer: A

Explanation:

Reference: IIBA BABOKv3 (186)

asked 18/09/2024
MICHELE CRISTINA DOS FELIX
38 questions

Question 346

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A business analyst (BA) wants to estimate the potential value delivered by a set of requirements and design options by targeting a small group of stakeholders to understand their perceived value and expectations. The BA is going to organize a discussion during which feedback is collected.

Which technique will be used?

A.
Focus Group
A.
Focus Group
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B.
Brainstorming
B.
Brainstorming
Answers
C.
Survey
C.
Survey
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D.
Group interview
D.
Group interview
Answers
Suggested answer: A

Explanation:

Reference: IIBA BABOKv3 (290)

asked 18/09/2024
Elefánti Gábor
33 questions

Question 347

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A business analyst (BA) has just completed a number of elicitation activities and is preparing to review the stated requirements. As part of this, the BA is checking the compliance of the stated requirements with organizational standards for business analysis.

What state is the BA attempting to move the requirements into?

A.
Validated
A.
Validated
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B.
Verified
B.
Verified
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C.
Accepted
C.
Accepted
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D.
Specified
D.
Specified
Answers
Suggested answer: D
asked 18/09/2024
Ben Spiers
34 questions

Question 348

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Several risks were identified for an upcoming change initiative. One risk is related to a slippage concern because of loose gravel at the local site of the change initiative. The business analyst (BA) has recommended that all on-site stakeholders must wear durable, slip-resistant boots while the change initiative is being executed.

This is an example of which type of risk treatment?

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Question 349

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Most users of a pilot application have experienced more efficient processing compared to the old system. However, the business analyst (BA) has observed that a few people took much longer to complete the process. The system event log shows that those users encountered errors when they attempted to sign on.

Which of the following would the BA recommend to improve overall performance?

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Question 350

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The business analyst (BA) is not having great success scheduling stakeholder meetings. Stakeholders say they are too busy or there are higher priority meetings on their calendars. The BA is concerned, knowing that stakeholder availability, attitude, and willingness to engage will impact the timeliness of project delivery as well as the __________.

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