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After the new report "Customer Sales by Date" was deployed last week, the sales team is now unable to generate the previously existing report "Consolidated

Sales by Customer, " which is causing customer dissatisfaction.

What could the business analyst (BA) have assessed to prevent this situation?

A.
Current state and stakeholder needs
A.
Current state and stakeholder needs
Answers
B.
Solution assessment results
B.
Solution assessment results
Answers
C.
Strengths, weaknesses, and threats
C.
Strengths, weaknesses, and threats
Answers
D.
Balanced scorecard
D.
Balanced scorecard
Answers
Suggested answer: C

As part of identifying an enterprise's capability to adopt a potential solution, a business analyst (BA) is reviewing existing processes and tools within the enterprise for their ability to adapt to a new solution.

Which of the following assessments is the BA performing?

A.
Stakeholder
A.
Stakeholder
Answers
B.
Enterprise
B.
Enterprise
Answers
C.
Organizational
C.
Organizational
Answers
D.
Operational
D.
Operational
Answers
Suggested answer: D

Explanation:

Reference: IIBA BABOKv3 (166)

Stakeholders have indicated concerns with the level of uncertainty they are willing to accept with the solution.

What type of analysis can the business analyst (BA) use to alleviate these concerns?

A.
Gap
A.
Gap
Answers
B.
Financial
B.
Financial
Answers
C.
Requirements
C.
Requirements
Answers
D.
Risk
D.
Risk
Answers
Suggested answer: A

A leading software manufacturing company has appointed a business analyst (BA) to ensure that requirements are managed effectively and efficiently. The BA discovered some missing functionality as well as some implemented functionality which are not supported by requirements.

Which of the following tasks did the BA use to discover the issues?

A.
Define requirements architecture
A.
Define requirements architecture
Answers
B.
Elicit requirements again
B.
Elicit requirements again
Answers
C.
Evaluate requirement changes
C.
Evaluate requirement changes
Answers
D.
Trace requirements
D.
Trace requirements
Answers
Suggested answer: D

An organization has a procedure for receiving requests from its customers: investigating each and then replying with an answer. The general manager asks a business analyst (BA) to identify ways to improve the current practice because it takes too long for the requests to be answered.

Which of the following techniques will the BA use to review the tasks?

A.
Data Modeling
A.
Data Modeling
Answers
B.
Business Case
B.
Business Case
Answers
C.
Item Tracking
C.
Item Tracking
Answers
D.
Process Analysis
D.
Process Analysis
Answers
Suggested answer: D

Explanation:

Reference: IIBA BABOKv3 (119)

A solution implemented three months ago has decreased performance as the volume of transactions has increased. A business analyst (BA) is tasked with analyzing the performance of the application and providing recommendations.

What actions does the BA need to take?

A.
Develop new performance metrics
A.
Develop new performance metrics
Answers
B.
Complete a decision analysis
B.
Complete a decision analysis
Answers
C.
Perform a root cause analysis
C.
Perform a root cause analysis
Answers
D.
Re-analyze the current performance metrics
D.
Re-analyze the current performance metrics
Answers
Suggested answer: C

Explanation:

Reference: IIBA BABOKv3 (151)

A business analyst (BA) is running a workshop with a group of stakeholders to understand the requirements for a change that the company is planning to implement.

What important factor does the BA need to understand to ensure the workshop remains focused on the topic in question?

A.
Future state
A.
Future state
Answers
B.
Assets
B.
Assets
Answers
C.
Scope
C.
Scope
Answers
D.
Risk register
D.
Risk register
Answers
Suggested answer: A

A business analyst (BA) elicits requirements for the sales order processing of multiple product lines. Elicitation reveals that the business processes for the sales orders of most products follow similar activity patterns that have been established over a number of years. Some of the new proposed seasonal products, however, will necessitate major variations in the process flow of some departments. The seasonal products are likely to be different every year. The business needs to carefully adapt its business practices so that the significant but seasonal variations in some of the business processes for the new products are handled adequately without disrupting the processes for the other established products.

Which of the following approaches must the BA take to manage the requirements for sales order processing in the long term?

A.
Reference specific departments in the requirements for the seasonal products
A.
Reference specific departments in the requirements for the seasonal products
Answers
B.
Reference specific departments in the requirements for the established products
B.
Reference specific departments in the requirements for the established products
Answers
C.
Use a high level of abstraction for the seasonal products to make them less subject to revision during a change
C.
Use a high level of abstraction for the seasonal products to make them less subject to revision during a change
Answers
D.
Use a high level of abstraction for the established products to make them less subject to revision during a change
D.
Use a high level of abstraction for the established products to make them less subject to revision during a change
Answers
Suggested answer: D

A business analyst (BA) is preparing to specify requirements. Various attributes can be specified for each requirement or set of requirements.

Which approach contains a suitable set of attributes?

A.
Stakeholder Engagement
A.
Stakeholder Engagement
Answers
B.
Information Management
B.
Information Management
Answers
C.
Business Analysis
C.
Business Analysis
Answers
D.
Governance
D.
Governance
Answers
Suggested answer: B

Explanation:

Reference: IIBA BABOKv3 (149)

A business analyst (BA) was presenting requirements to all stakeholders, after having reviewed, structured and organized the requirements. The requirements were being presented in the form of multi layered business process models, using standard notations with proper sequencing of tasks. During the presentation, the project manager points out a few of the missing, inconsistent, and contradictory requirements.

What did the BA fail to perform?

A.
Use template architecture
A.
Use template architecture
Answers
B.
Develop the solution scope
B.
Develop the solution scope
Answers
C.
Accommodate requirement viewpoints
C.
Accommodate requirement viewpoints
Answers
D.
Ensure completeness
D.
Ensure completeness
Answers
Suggested answer: D

Explanation:

Reference: IIBA BABOKv3 (160)

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