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You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service.

What type of requirements elicitation activity is this?

A.
Stakeholder analysis
A.
Stakeholder analysis
Answers
B.
Focus groups
B.
Focus groups
Answers
C.
Workshop
C.
Workshop
Answers
D.
Root cause analysis
D.
Root cause analysis
Answers
Suggested answer: B

Which stakeholder must approve the business analysis approach to ensure that the business analysis approach is compatible with the other project activities?

A.
Project sponsor
A.
Project sponsor
Answers
B.
Project manager
B.
Project manager
Answers
C.
Project customer
C.
Project customer
Answers
D.
Change control board
D.
Change control board
Answers
Suggested answer: B

You and Tom are writing the solution scope for a new project in your organization. You need to create a method to define what solution will and will not provide for the organization.

What technique can you and Tom use to establish appropriate boundaries for the solution?

A.
Interviews with the key stakeholders
A.
Interviews with the key stakeholders
Answers
B.
User stories
B.
User stories
Answers
C.
Functional decomposition
C.
Functional decomposition
Answers
D.
Scope modeling
D.
Scope modeling
Answers
Suggested answer: D

Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project A.

What is the opportunity cost in this scenario?

A.
$331013
A.
$331013
Answers
B.
There is not enough information to know as the risk for Project B has not been quantified.
B.
There is not enough information to know as the risk for Project B has not been quantified.
Answers
C.
$235,987
C.
$235,987
Answers
D.
$567,000
D.
$567,000
Answers
Suggested answer: C

You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990.

How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

A.
36 months
A.
36 months
Answers
B.
12 months
B.
12 months
Answers
C.
6 months
C.
6 months
Answers
D.
22 months
D.
22 months
Answers
Suggested answer: D

You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They would like you to prioritize the requirements with maximum risks first so that if the project fails, there is little loss of capital in the project implementation.

What requirements prioritization approach is management asking you to create in this instance?

A.
Implementation difficulty
A.
Implementation difficulty
Answers
B.
Business or technical risk
B.
Business or technical risk
Answers
C.
Likelihood of success
C.
Likelihood of success
Answers
D.
Relationship to other requirements
D.
Relationship to other requirements
Answers
Suggested answer: B

You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process.

What is a stakeholder map?

A.
A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder
A.
A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder
Answers
B.
A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located.
B.
A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located.
Answers
C.
A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform.
C.
A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform.
Answers
D.
A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another.
D.
A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another.
Answers
Suggested answer: D

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

A.
Scope modeling
A.
Scope modeling
Answers
B.
Requirements workshops
B.
Requirements workshops
Answers
C.
Scenario and uses cases and user stories
C.
Scenario and uses cases and user stories
Answers
D.
Interviews
D.
Interviews
Answers
Suggested answer: C

You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project.

What document does management want you to create?

A.
Feasibility study
A.
Feasibility study
Answers
B.
Project scope
B.
Project scope
Answers
C.
Solution scope
C.
Solution scope
Answers
D.
Business case
D.
Business case
Answers
Suggested answer: D

Some of the requirements in the solution must be completed because of laws and regulations in your industry. Management would like you, the business analyst, to rank the requirements according to the relevant laws.

What type of requirements prioritization is management having you complete?

A.
Regulatory ranking
A.
Regulatory ranking
Answers
B.
Business value ranking
B.
Business value ranking
Answers
C.
Constraint ranking
C.
Constraint ranking
Answers
D.
Risk ranking
D.
Risk ranking
Answers
Suggested answer: A
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