ServiceNow CIS-CSM Practice Test - Questions Answers, Page 5
List of questions
Related questions
Question 41

Contextual Search framework is used for providing Knowledge search results in which of these scenarios?
Question 42

Which of the following are true regarding integrating a ServiceNow Knowledge base with external content?
(Choose two.)
Question 43

Access to a Knowledge base or Article can be restricted based on a customer's assets and the product models using which of the following? (Choose two.)
Question 44

What are some benefits that Knowledge Product Entitlement provide? (Choose three.)
Question 45

What are the characteristics of Knowledge Categories?
Question 46

Users with the sn_customerservice.proxy_contact role can do which of the following? (Choose two.)
Explanation:
customer-service-management/concept/employee-create-case-for-customer.html
Question 47

What is the purpose of a Catalog Item variable?
Question 48

What one of the following is optional when creating a Catalog workflow?
Question 49

What module is used to create Case Record Producers?
Question 50

Which one is NOT a dependency for the Customer Service Plugin?
Question