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Microsoft MB-220 Practice Test - Questions Answers, Page 12

List of questions

Question 111

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DRAG DROP

You have been asked to create a report that shows your company’s customer journeys by status reason. Which Status Reasons correspond to the descriptions? To answer, drag the appropriate Status Reason to the correct description. Each Status Reason may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.


Microsoft MB-220 image Question 111 100419 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 111 100419 10052024125718000

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/go-live

asked 05/10/2024
Deshawn Sharpe
35 questions

Question 112

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DRAG DROP

You have been asked to create a customer journey that meets this goal: Send an email to all cat owners, then follow up with a text message to those contacts who opened the email, waiting one day between actions. Which five actions should you perform, in sequence, to meet the requirements? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Microsoft MB-220 image Question 112 100420 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 112 100420 10052024125718000
asked 05/10/2024
Miguel Bakker
30 questions

Question 113

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DRAG DROP

When creating customer journeys the correct steps must be followed in order to ensure the results you receive are as expected. Which five actions are required, in sequence, to create a complete customer journey? (Choose five.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Microsoft MB-220 image Question 113 100421 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 113 100421 10052024125718000

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-simple-customerjourney

asked 05/10/2024
federico monaco
35 questions

Question 114

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DRAG DROP

You are an event coordinator for a company.

You are creating a multi-day conference event that will include multiple sessions and tracks.

For each use case shown below, which track type should be used? To answer, drag each use case to the appropriate track type. Each use case may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.


Microsoft MB-220 image Question 114 100422 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 114 100422 10052024125718000

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event

asked 05/10/2024
Chaston Williams
33 questions

Question 115

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DRAG DROP

You are a Dynamics administrator that is setting up Dynamics for Marketing for your organization.

You need to configure Dynamics for Marketing to work with your webinar provider and create a webinar event. Which four steps should you take, in sequence, to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Microsoft MB-220 image Question 115 100423 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 115 100423 10052024125718000

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/events-settings https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-webinar

asked 05/10/2024
Matt Smith
47 questions

Question 116

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DRAG DROP

You are setting up a conference event that will have a capacity of 500 people.

You want to enable a waitlist for the event so that if more than 500 people register and someone cancels their registration, the event will automatically register the next available person on the list. Which three steps should you take, in sequence, to complete your task? (Choose three.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Microsoft MB-220 image Question 116 100424 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 116 100424 10052024125718000

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/event-waitlist

asked 05/10/2024
Benice dobbins
44 questions

Question 117

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DRAG DROP

You are a functional consultant at Contoso Ltd.

Contoso would like to use Dynamics 365 Marketing to conduct a Webinar Event next week. An event portal is created for event management purposes. After creating the event record, the company requires a payment gateway to accept registration payment. You need to configure the payment gateway and set the event to use it.

Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Microsoft MB-220 image Question 117 100425 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 117 100425 10052024125718000

Explanation:

https://docs.microsoft.com/en-us/dynamics365/marketing/event-payment-gateway

asked 05/10/2024
sd sdg
32 questions

Question 118

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DRAG DROP

You are an event coordinator for Contoso, Ltd.

You are creating a multi-day conference event that will include three tracks with four sessions in each track. These sessions and tracks will need to be visible on your event website. Which four steps must you complete, in sequence, to complete your task? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Microsoft MB-220 image Question 118 100426 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 118 100426 10052024125718000

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-event https://docs.microsoft.com/enus/dynamics365/marketing/set-up-event-portal#publish-event

asked 05/10/2024
Jeffrey Ding
35 questions

Question 119

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DRAG DROP

You have been asked to add the German language to the Customer Satisfaction Survey. The survey is currently only available in the default English language. You need to configure Dynamics 365 Customer Voice to display the German language option.

Which four steps should you take, in sequence, to complete your task? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in correct order.


Microsoft MB-220 image Question 119 100427 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 119 100427 10052024125718000

Explanation:

https://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey

asked 05/10/2024
xun wang
41 questions

Question 120

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DRAG DROP

You have a subscription to Dynamics 365 for Marketing.

You need to recommend which analytics tools should be used for each channel measured by your subscription.

Which analytics tools should be used for seeing the data by contact or by lead? Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.

NOTE: Each correct selection is worth one point.


Microsoft MB-220 image Question 120 100428 10052024125718000
Correct answer: Microsoft MB-220 image answer Question 120 100428 10052024125718000

Explanation:

References: https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights#categories

asked 05/10/2024
Emmanuel Esquivel Guzman
36 questions
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