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You are a Dynamics 365 Marketing functional consultant.

Marketing pages must conform to corporate branding standards. You need to ensure they all use the same style sheet. How can you add the style sheet?

A.

Add it to the Portal Settings.

A.

Add it to the Portal Settings.

Answers
B.

Click on HTML in the Page Designer in the marketing pages.

B.

Click on HTML in the Page Designer in the marketing pages.

Answers
C.

Add it to the Portal Integration tab of the marketing page.

C.

Add it to the Portal Integration tab of the marketing page.

Answers
D.

Add it to a content block, then add the content block to the marketing page.

D.

Add it to a content block, then add the content block to the marketing page.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/content-blocks

You are creating a new marketing page showing a holiday offer.

You have completed your page, and now you want it to be viewable by everyone on the Internet.

Which action should you perform to accomplish your goal?

A.

Press the Save button.

A.

Press the Save button.

Answers
B.

Press the Activate button.

B.

Press the Activate button.

Answers
C.

Press the Publish button.

C.

Press the Publish button.

Answers
D.

Press the Go Live button.

D.

Press the Go Live button.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/create-landing-page

You are a Dynamics 365 Marketing functional consultant.

You have created a Subscription Form that lives on a marketing page in a marketing website.

The form is active, and you need to see how many submissions have been received.

In which three places can you find information on form submissions? Each correct response presents a complete solution.

A.

Website Insights

A.

Website Insights

Answers
B.

Customer Journey Insights

B.

Customer Journey Insights

Answers
C.

Marketing Form Insights

C.

Marketing Form Insights

Answers
D.

Customer Voice submissions

D.

Customer Voice submissions

Answers
E.

Marketing Page Insights

E.

Marketing Page Insights

Answers
Suggested answer: A, C, E

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/marketing/insights

You are a marketer with Contoso. You are preparing an email message that will be attached to a journey for contacts that live in Washington State and have recently looked at your product page for lawn furniture. While going live with the message, you receive a warning that the message is too large.

Which action can you take to remove the warning?

A.

Make the message size less than 128 kb.

A.

Make the message size less than 128 kb.

Answers
B.

Make the message size less than 256 kb.

B.

Make the message size less than 256 kb.

Answers
C.

Make sure that the message has no more than 1000 characters.

C.

Make sure that the message has no more than 1000 characters.

Answers
D.

Make the message size less than 100 kb.

D.

Make the message size less than 100 kb.

Answers
Suggested answer: A

Explanation:

Best practice says the email should be less than 100 kb for deliverability reasons. However, the question is asking how you can remove the warning. The warning happens when the email size exceeds 128 kb.

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/get-ready-email-marketing

Your company currently has a customer journey that is running.

You have been tasked with making changes to the template without interrupting the customer journey. Will you be able to accomplish this task?

A.

No. The customer journey template is locked for editing while it is Live, Editable.

A.

No. The customer journey template is locked for editing while it is Live, Editable.

Answers
B.

Yes, if you set the customer journey as Stopped and modify the template.

B.

Yes, if you set the customer journey as Stopped and modify the template.

Answers
C.

Yes, if you set the customer journey as Live, Editable and modify the template.

C.

Yes, if you set the customer journey as Live, Editable and modify the template.

Answers
D.

No. The customer journey cannot be edited without being at least temporarily stopped.

D.

No. The customer journey cannot be edited without being at least temporarily stopped.

Answers
Suggested answer: A

Explanation:

Reference:

https://docs.microsoft.com/en-gb/dynamics365/marketing/go-live#customer-journey-go-live-operations-and-status

You have been tasked with creating a Customer Journey Template that will be used as a starting point by others. Your template must be in French, run every 6 months, and be used to send emails to all of the Contacts and group the journeys by the contacts account.

Which template contains all of the necessary elements to meet these requirements?

A.

Purpose: Sales, Target: Contacts, Language: French, Is recurring: Yes

A.

Purpose: Sales, Target: Contacts, Language: French, Is recurring: Yes

Answers
B.

Purpose: Multipurpose, Target: Accounts, Language: French, Is recurring: Yes

B.

Purpose: Multipurpose, Target: Accounts, Language: French, Is recurring: Yes

Answers
C.

Purpose: Multipurpose, Target: Contacts, Language: French, Is recurring: Yes

C.

Purpose: Multipurpose, Target: Contacts, Language: French, Is recurring: Yes

Answers
D.

Purpose: Sales, Target: Accounts, Language: French, Is recurring: No

D.

Purpose: Sales, Target: Accounts, Language: French, Is recurring: No

Answers
Suggested answer: B

Explanation:

The Target must be set to Accounts for the required grouping (and recurring must be Yes).

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/customer-journeys-create-automated-campaigns

Your marketing department needs to create a simple Customer Journey, to send marketing emails to female wine enthusiasts, over 40 years old, who live in Europe. How should you define who to include in this Customer Journey?

A.

Create a Dynamic segment.

A.

Create a Dynamic segment.

Answers
B.

Edit the contacts in your database.

B.

Edit the contacts in your database.

Answers
C.

Create a Segment Type.

C.

Create a Segment Type.

Answers
D.

Create a Static segment.

D.

Create a Static segment.

Answers
Suggested answer: A

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/segmentation-lists-subscriptions

You are Dynamics 365 Marketing functional consultant for AdventureWorks Cycles.

You are configuring the system and storing marketing files in the Dynamics 365 Marketing content library. Which three file formats are supported in the content library? Each correct answer presents a complete solution.

A.

.bmp

A.

.bmp

Answers
B.

.jpg

B.

.jpg

Answers
C.

.pdf

C.

.pdf

Answers
D.

.tiff

D.

.tiff

Answers
E.

.gif

E.

.gif

Answers
Suggested answer: A, C, E

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-asset-library

You are a marketer for Contoso Ltd. You are responsible for creating social media posts to debut a new webinar you are promoting. You just discovered that your post sent this morning has a typo. You need to correct this right away.

What should you do to fix your post?

A.

Reactivate the post, edit, and then select Schedule. Select the time of the original post to overwrite it.

A.

Reactivate the post, edit, and then select Schedule. Select the time of the original post to overwrite it.

Answers
B.

Reactivate the post, edit, and then select Post Now to immediately update the post.

B.

Reactivate the post, edit, and then select Post Now to immediately update the post.

Answers
C.

Edit the Post. The post will automatically update in the social media platform.

C.

Edit the Post. The post will automatically update in the social media platform.

Answers
D.

Delete the post and recreate it. Posts are read only once posted.

D.

Delete the post and recreate it. Posts are read only once posted.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/social-posting

You are a functional consultant working with Dynamics 365 Customer Voice.

You are tasked with planning a survey that will be distributed for anonymous response.

Which action is required during survey variable configuration to capture the Email of the anonymous respondent?

A.

Enable the Anonymous responses in the distribution settings.

A.

Enable the Anonymous responses in the distribution settings.

Answers
B.

Turn on track email in the distribution settings.

B.

Turn on track email in the distribution settings.

Answers
C.

Add the Email variable in the Personalization customization.

C.

Add the Email variable in the Personalization customization.

Answers
D.

Turn on the toggle for Save value in the Email variable.

D.

Turn on the toggle for Save value in the Email variable.

Answers
Suggested answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/personalize-survey

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