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You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent out the link through email for responses. You want to understand the outcome from the Satisfaction Metrics report and identify the metrics created by default in Dynamics. For the metrics, what are the three charts created by default in Dynamics? Each correct answer presents a complete solution.

A.

Respondents – tracked and anonymous

A.

Respondents – tracked and anonymous

Answers
B.

Sentiment

B.

Sentiment

Answers
C.

Net Promoter Score

C.

Net Promoter Score

Answers
D.

Total Responses

D.

Total Responses

Answers
E.

CSAT

E.

CSAT

Answers
Suggested answer: B, C, E

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/customer-voice/satisfaction-metrics-report

You are a marketing analyst at Contoso, Ltd. The sales manager wants to utilize a real-time survey embedded in a web page to feed data into customer records. The survey manager would like to distribute the survey through email. You need to ensure that when the user opens the survey it loads within the corporate website. In the survey, you go to Send and then Embed Survey. What should you do next to embed your survey?

A.

Select Pop Up Window and place the generated code in your website.

A.

Select Pop Up Window and place the generated code in your website.

Answers
B.

Select In-Line and place the generated code in your website.

B.

Select In-Line and place the generated code in your website.

Answers
C.

Select Button and place the generated code in your website.

C.

Select Button and place the generated code in your website.

Answers
D.

Place the generated code in your website.

D.

Place the generated code in your website.

Answers
Suggested answer: B

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/embed-web-page

You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso is expanding to other countries/regions and you need to translate one of your English surveys into French. Which step should you take to translate the survey so that all of your existing segments and journeys remain intact?

A.

Update the existing survey, and translate the labels to French.

A.

Update the existing survey, and translate the labels to French.

Answers
B.

Clone the survey, and translate all labels to French.

B.

Clone the survey, and translate all labels to French.

Answers
C.

Set the form to multilingual, add French, and then translate the labels.

C.

Set the form to multilingual, add French, and then translate the labels.

Answers
D.

Create a branched survey that asks the language preference. Then, display the appropriate translated section.

D.

Create a branched survey that asks the language preference. Then, display the appropriate translated section.

Answers
Suggested answer: C

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey

DRAG DROP

You are a functional consultant working at a company that is running campaigns on LinkedIn.

You have been tasked with syncing leads from LinkedIn to Dynamics 365 Marketing.

You would like all leads acquired from your LinkedIn campaigns to create a new Lead and Contact record in Dynamics 365 Marketing. You do not want duplicates created when they are existing Leads and Contacts in the system. Which five steps should you perform in sequence? To answer, move the appropriate steps from the list of steps to the answer area and arrange them in the correct order.


Question 144
Correct answer: Question 144

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/marketing/linkedin-lead-gen-integration

https://docs.microsoft.com/en-us/dynamics365/marketing/linkedin-configuration

DRAG DROP

You are setting up a simple webinar with a webinar provider.

For this event, you can leverage two speakers. Additionally, you will assign one room and will publish the event to your event portal for your audience to register for the session. Which five actions should you perform in sequence to configure the webinar? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.


Question 145
Correct answer: Question 145

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/events-settings

DRAG DROP

You are a Dynamics 365 Marketing functional consultant.

You need to configure Dynamics 365 Marketing for lead scoring.

Which configuration settings will allow you to accomplish the desired results? To answer, drag the appropriate configuration setting to the correct desired result. Each configuration setting may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 146
Correct answer: Question 146

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-lead-score-options

DRAG DROP

You are a Dynamics 365 Marketing functional consultant. You are setting up integration with LinkedIn Lead Gen. You need to configure the integration in order to allow for Leads synchronization from LinkedIn to Dynamics 365 Marketing. In sequence, which four steps should you take? To answer, move all steps from the list of steps to the answer area and arrange them in the correct order.


Question 147
Correct answer: Question 147

Explanation:

Reference:

https://docs.microsoft.com/en-us/dynamics365/marketing/linkedin-lead-gen-integration

https://docs.microsoft.com/en-us/dynamics365/marketing/linkedin-configuration

DRAG DROP

You are a marketer for Contoso Ltd. You are releasing a new product and want to create a way for users to receive product updates and announcements. Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Question 148
Correct answer: Question 148

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-subscription-center

DRAG DROP

You are a marketing assistant at a Credit Union. You need to set up a subscription center for customers to manage their communication settings. Which seven actions should you perform in sequence? To answer, move all actions from the list of steps to the answer area and arrange them in the correct order.


Question 149
Correct answer: Question 149

DRAG DROP

You are a functional consultant that needs to create a new marketing form landing page.

You want this form structure to be available for multiple future forms.

Which five actions should you perform in sequence to complete your task? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


Question 150
Correct answer: Question 150

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-forms

Total 248 questions
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