Microsoft MB-220 Practice Test - Questions Answers, Page 17

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution-After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You created a custom table and added it to your Microsoft Dynamics 365 Marketing application.

A few days later, you create a new system chart for the table. Users report that they are unable to select this chart when they select Show Chart from a table view screen. You need to make the chart available for users to view in the app.

Solution: Add the chart to a dashboard in the app.

Does this meet the goal?

You are creating a new outbound journey that will create a lead when a contact has opened the welcome email, and registered to attend the Widget 9000 announcement event.

You need to configure the If/Then tile, and include both the email and event sources for the condition.

What should you do?

DRAG DROP

Your company's marketing team created several real-time marketing journeys. The Chief Sales Officer asked you to modify one of these journeys in order to create an item in a Microsoft SharePoint list when a customer reaches a certain point in the journey.

You need to create a new Microsoft Power Automate flow and trigger it from the customer journey using a custom trigger called 'Add list item.'

DRAG DROP

At your organization's latest event, booth visitors may sign up to try a newly developed game that uses the mixed reality of Microsoft HoloLens, As part of the sign-on process, the participant is created as a lead in the same Microsoft Dataverse environment where Microsoft Dynamics 365 Marketing is enabled. After the participant plays the game, the game results and points tally are sent to a custom trigger in Dynamics 365 Marketing.

After the event, the marketing department wants to use a real-time journey to follow-up with the participants.

* The department wants the first email to be sent directly after triggering the journey This email will include different content based on a range of points that are achieved in the game. The marketing department creates different emails for the different point ranges.

* After the first email, the lead should be assigned to the correct salesperson for follow-up.

You need to create the required steps and set up a Microsoft Power Automate flow to determine the correct salesperson, assign the lead, and create a phone call activity in Dynamics 365.

DRAG DROP

You are designing a new survey to measure customer loyalty.

You need to configure a new satisfaction metric to collect and report the loyalty scores in a standardized manner.

Which four required actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Your company sells its products through distributors to other businesses. You are responsible for marketing to the distributors.

For the next year, the vice president (VPJ of the sales department wants the marketing team to support their sales efforts by sending a weekly email to Primary Contacts for Distributor Accounts The email, which you have already developed, will include a list of all open opportunity records for each Distributor. The sales VP will be reviewing the Open and Click rates for the weekly email each week.

You need to enable this email to be sent each week for a year

What should you do?

Your marketing users are running a real-time journey for all contacts with an email address. It is important to address each recipient with their first name in the email.

You need to ensure that each contact is addressed appropriately, 'Valued Customer' should be used if the recipient's first name is not captured in the system.

What should you do?

DRAG DROP

You are creating a segment based on a combination four other segments: Segment A, Segment B, Segment C and Segment D.

The marketing director wants you to define the membership of the new segment as follows:

* Include all members of Segment B

* Include all members of Segment C who are members of segment D

* Exclude any members of Segment A

You need to combine the segments using the appropriate operators to satisfy the marketing directors criteria.

Which segment name or operator type applies in each segment block and query operator'

To answer, drag the appropriate segment name or operator type to the correct empty segment blocks and query operators in the answer are a. Each segment name will be used once. Each operator type may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

Answer:

You currently have a dynamic marketing segment for anyone living in Singapore that is not based on a template. You need to update this segment to be anyone living in Singapore who has also opened an email this year.

What should be done to the marketing segment?