Microsoft MB-220 Practice Test - Questions Answers, Page 18
List of questions
Question 171
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Your marketing department needs to create a simple customer journey, to send marketing emails to female win* enthusiasts, over 40 years old. who live in Europe. You need to make sure that newly added wine enthusiasts also receive this email.
How should you define who to include in this customer journey?
Create a suppression segment
Create a static segment.
Create a segment type.
Create a dynamic segment.
Question 172
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DRAG DROP
Your company's annual customer-facing conference has just occurred. As a marketing professional, you need to present the conference's financial information at an upcoming monthly management meeting.
You need to determine the financial details to use when presenting the overall data.
Which metric should you use for each type of data required? To answer, drag the appropriate data point to the correct description. Each data point may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.
Question 173
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You are a marketing analyst at Contoso Ltd.
The marketing department needs you to provide survey responses from their Customer Success Survey from this past fiscal year. Approximately 6,500 responses were received. Each survey response needs to be in a separate row, and the answers to individual questions should be in separate columns.
What should you do?
Open the project in Microsoft Dynamics 365 Customer Voice. Select the survey in the Reports section, select Export and choose to download the responses in a .XLSX file.
Open the project in Microsoft Dynamics 365 Customer Voice. Select the survey in the Reports section, select Export and choose to download the responses in a .CSV file.
Use Advanced Find to query Microsoft Dynamics 365 entities. Set the Look for to Microsoft Dynamics 365 Customer Voice survey responses. Export to Microsoft Excel.
Use Advanced Find to query Microsoft Dynamics 365 entities. Set the Look for to Microsoft Dynamics 365 Customer Voice survey questions responses. Export to Microsoft Excel.
Question 174
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You are a marketing manager at Contoso Ltd. Your team created a survey and sent it out through email for responses. You have received over 5.000 responses to date.
You want to export the responses for further analysis.
Which export file format should you use?
csv
.xml
.docx
Question 175
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DRAG DROP
You are a marketing professional who frequently creates and sends surveys to your company's customers. You need to know various satisfaction metrics and their mapping to survey questions.
Which type of grouping is appropriate for each Net Promoter Score (NPS) satisfaction metric' To answer, drag the appropriate grouping to the correct satisfaction metric. Each grouping may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view the content.
Question 176
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DRAG DROP
You are setting up a simple webinar with a webinar provider.
You need to configure the webinar provider.
Explanation:
Go to Settings > Advanced settings > Event management > Webinar configurations.
Add the credentials for your account with the Webinar Provider.
Create a new Webinar Configuration.
Enter the Webinar Name and Provider.
Question 177
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DRAG DROP
You need To create a Content Settings set to be used with all marketing emails.
Which elements are available to you? To answer, drag the appropriate availability indicator to the correct element. Each availability indicator may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Question 178
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DRAG DROP
You are creating a new site map for the marketing department. The site map must contain the navigation to The modules in Microsoft Dynamics 365 Marketing. You need to use the model-driven app to configure the site map.
Explanation:
Create a new model-driven app and select Classic App Designer.
Select Open the Site Map Designer.
add an area to the site map and configure the properties.
Add a group to the site map and configure the properties.
Add a subarera to the site map and configure the properties.
Select Save and select Publish.
Question 179
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DRAG DROP
Your company is running a campaign for a new product The outbound marketing journey includes an outbound marketing email-based product announcement.
Your advertising agency comes up with two call-to-action images for the email.
You want to test which of the images is more successful at enticing recipients to click on the image to learn more. To start, you create a marketing email.
Explanation:
Add the call-to-action image for testing in version A.
Select the A/B test button in the top-right corner...
Select Test Type as Body.
Modify the call-to-action image in Version B.
Select Go Live.
Question 180
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DRAG DROP
Various departments in your company work with leads that all contain different information.
You need to explain to these departments the various scenanos that can create leads automatically or manually.
Which scenarios will or will not create a lead? To answer, drag the appropriate lead creation statement to the correct scenario Each lead creation statement may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
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