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Question 104 - Certified Advanced Administrator (CRT-211) discussion

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Soles reps at AW Computing hove asked the Administrator to help them close deals faster on the Salesforce mobile app when they're in the new. They want to be able to quickly close an opportunity and have key fields, like status, pre populated to Closed Won.

What should an administrator create to achieve this?

A.
Object-specific Quick Action
Answers
A.
Object-specific Quick Action
B.
Global Quick Action
Answers
B.
Global Quick Action
C.
Lightning Component
Answers
C.
Lightning Component
D.
Enhanced Related Lists
Answers
D.
Enhanced Related Lists
Suggested answer: A

Explanation:

An object-specific quick action is a type of action that allows users to do something in the context of a specific object, such as creating or updating a record, logging a call, sending an email, or launching a custom action. In this case, the administrator can create an object-specific quick action on the opportunity object that pre-populates certain fields with predefined values and allows users to quickly close an opportunity from the Salesforce mobile app.

Reference: https://help.salesforce.com/s/articleView?id=sf.actions_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.actions_objectspecific_actions.htm&type=5

asked 23/09/2024
Alain Bijl
40 questions
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