Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests.
Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?

Question

Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests.

Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?

Sasaki Hidenobu · Accepted Answer

Set the Request object's OWD to Private and criteria-based sharing rule to share all Request records with all internal users.

Sasaki Hidenobu · Answer

Set the Request object's OWD to Public Read/Write.

Sasaki Hidenobu · Answer

Set the Request object's OWD to Private and grant Modify All Data permission on all Profiles for the Request object.

Sasaki Hidenobu · Answer

Set the Request object's OWD to Public Read Only and configure role hierarchy.

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