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Question 160 - Certified User Experience Designer discussion

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Cloud Kicks asks its UX Designer to create a B2B sales portal that can easily integrate customer relationship management.

Which Salesforce solution should be used?

A.
Commerce Cloud
Answers
A.
Commerce Cloud
B.
Experience Cloud
Answers
B.
Experience Cloud
C.
Sales Cloud
Answers
C.
Sales Cloud
Suggested answer: B

Explanation:

Experience Cloud is the Salesforce solution that enables businesses to create engaging and personalized digital experiences for their customers, partners, and employees. Experience Cloud can easily integrate customer relationship management (CRM) data from Sales Cloud, Service Cloud, and other Salesforce products to provide a seamless and consistent experience across different touchpoints. Experience Cloud can also leverage the power of Commerce Cloud to create B2B sales portals that allow buyers to browse, order, and pay for products online. Experience Cloud offers various templates, components, and tools to design and build customized and branded B2B sales portals that meet the needs and expectations of the target audience.Reference:Experience Cloud Overview,Learn About B2B Commerce,Salesforce B2B Commerce Basics

asked 23/09/2024
Mauricio de Souza Penhalver Hollanda
48 questions
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