Salesforce Certified User Experience Designer Practice Test - Questions Answers, Page 18

Which goal would be important in undertaking a Consequence Scanning exercise before launching a new product?

Cloud Kicks (CK) has identified that its individual agents send out messaging and communication that is often not aligned with the company's overall branding and communication style.

Which Salesforce solutions should be implemented to help CK deliver consistently branded content at every touchpoint?

Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.

Which technique should be used?

Cloud Kicks' administrator has a requirement to make the user experience for a complex process more engaging for internal users.

Which Salesforce functionality should be used?

A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required.

Which Usability Heunstic is being used in this case?

Cloud Kicks (CK) has been tracking the details of its storage facilities in an Excel sheet, where each facility is represented as a row and the details about each facility are represented by columns.

How should CK store this information in Salesforce?

Cloud Kicks (CK) allows its partners to manage leads and opportunities. CK's relationship manager has requested that partners are able to quickly browse and see their opportunities segmented by key attributes:

If the opportunity is closing within 2 weeks If it is valued at more than $100,000

Which approach should be used in Experience Builder to enable this?

A UX Designer is limited to one standard Order record page layout in Sales Cloud. It is shared between internal and external users.

Which page layout feature should be used to control the visibility between users?

A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.

Which strategy will most likely strengthen employee relationships the most?