Question 175 - Certified User Experience Designer discussion

Screen flow is a Salesforce functionality that allows the UX Designer to create interactive workflows for the users with just a few clicks. With screen flow, the UX Designer can create step-by-step workflows that include screens for data entry, decision points based on user input, and automated actions based on their responses. Screen flow can make the user experience more engaging by presenting the users with what they need, when they need it, and using their input to guide them and automate their tasks.Screen flow can also be customized and embedded in various ways, such as on a Lightning page, a button, a utility bar, or an Experience Cloud page123

Lightning Survey is a Salesforce functionality that allows the UX Designer to create and distribute surveys to collect feedback from customers, employees, or partners.Lightning Survey is not suitable for creating complex processes or workflows, but rather for measuring satisfaction, loyalty, or engagement4

Process Builder is a Salesforce functionality that allows the UX Designer to create and automate business processes without code. Process Builder can perform actions based on criteria, such as updating records, sending emails, or invoking flows.Process Builder is not suitable for creating interactive workflows with screens, but rather for automating background tasks5

Get Started with Screen Flows Unit | Salesforce Trailhead

How to Create a Salesforce Screen Flow | Salesforce Ben

5 Ways to Get Started with Screen Flows - Salesforce Admins

Create and Distribute Surveys with Salesforce Feedback Management

Automate Your Business Processes with Process Builder