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Salesforce Certified Administrator Practice Test - Questions Answers, Page 23

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What will happen to the Chatter post in this situation?

A.
The pending Chatter post will be canceled.
A.
The pending Chatter post will be canceled.
Answers
B.
The pending Chatter post will be sent on the 10th of the month
B.
The pending Chatter post will be sent on the 10th of the month
Answers
C.
The pending Chatter post will be will be paused.
C.
The pending Chatter post will be will be paused.
Answers
D.
The pending Chatter post will be sent in 30 days.
D.
The pending Chatter post will be sent in 30 days.
Answers
Suggested answer: A

Explanation:

A pending Chatter post is a post that has been scheduled to be published at a future date and time. However, if the user who created the pending Chatter post is deactivated before the scheduled date and time, then the pending Chatter post will be canceled and will not be published. This is because deactivated users cannot create or edit posts in Chatter.

Reference: https://help.salesforce.com/s/articleView?id=sf.collab_scheduled_posts.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.collab_deactivated_users.htm&type=5

The administrator has created new users for ten new employees at Northern Trail Outfitters.

Why are these users unable to access the account object in the Salesforce or?

A.
Users' profile requires a sharing rule for Accounts.
A.
Users' profile requires a sharing rule for Accounts.
Answers
B.
Users' profile requires permission to the Account object.
B.
Users' profile requires permission to the Account object.
Answers
C.
Users' roles are low on the role hierarchy.
C.
Users' roles are low on the role hierarchy.
Answers
D.
Organization-wide defaults are set to private.
D.
Organization-wide defaults are set to private.
Answers
Suggested answer: B

Explanation:

To access the account object in Salesforce, users need to have permission to the account object on their profile or permission set. Permission to an object determines what users can do with records of that object, such as create, read, edit, delete, view all, or modify all. If users do not have permission to an object, they will not be able to see or access that object in Salesforce.

Reference: https://help.salesforce.com/s/articleView?id=sf.users_profiles_permissions.htm&type=5

Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.

What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?

A.
Hierarchy column
A.
Hierarchy column
Answers
B.
Lookup filter
B.
Lookup filter
Answers
C.
Formula field
C.
Formula field
Answers
D.
Junction object
D.
Junction object
Answers
Suggested answer: D

Explanation:

A junction object is a type of custom object that allows administrators to create many-to-many relationships between two other objects. A many-to-many relationship means that each record of one object can be related to multiple records of another object, and vice versa. For example, a junction object can represent that a contact can be interested in multiple pieces of merchandise, and a piece of merchandise can be of interest to multiple contacts. A junction object has two master-detail relationships with the two objects it connects.

Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5

The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.

Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?

A.
Roll-Up Summary field
A.
Roll-Up Summary field
Answers
B.
Formula field
B.
Formula field
Answers
C.
Master-detail field
C.
Master-detail field
Answers
D.
Lookup field
D.
Lookup field
Answers
Suggested answer: D

Explanation:

A lookup field is a type of field that allows administrators to create a relationship between two objects by linking records from one object to another object. For example, a lookup field can link an account record to a purchase record by storing the account ID on the purchase record. A lookup field allows users to select an existing record from a pop-up window or create a new record from the same window.

Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_lookup.htm&type=5

The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.

Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?

Choose 2 answers

A.
Create and Edit for Campaign Member
A.
Create and Edit for Campaign Member
Answers
B.
Marketing user feature license
B.
Marketing user feature license
Answers
C.
Customize Application permission
C.
Customize Application permission
Answers
D.
Edit permission for campaigns
D.
Edit permission for campaigns
Answers
Suggested answer: B, D

Explanation:

To customize the campaign member status picklist values themselves, marketing users need two things: a marketing user feature license and edit permission for campaigns. A marketing user feature license enables users to create, edit, and delete campaigns; manage campaign members; and update campaign history via the import wizards or API. Edit permission for campaigns allows users to modify existing campaigns and their related records such as campaign members and campaign member statuses.

Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5

Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.

How should an administrator configure this requirement?

A.
Add a Partner_Discount_c field to the Opportunity
A.
Add a Partner_Discount_c field to the Opportunity
Answers
B.
Build separate reseller partner products.
B.
Build separate reseller partner products.
Answers
C.
Use a different Opportunity record type.
C.
Use a different Opportunity record type.
Answers
D.
Create a separate PriceBook for reseller partners.
D.
Create a separate PriceBook for reseller partners.
Answers
Suggested answer: D

Explanation:

A PriceBook is a feature that allows administrators to define different prices for the same products based on different criteria such as customer segment, region, channel, etc. For example, a PriceBook can provide reseller partners with discounted prices on the products they purchase compared to regular customers. A PriceBook consists of one or more PriceBook entries that specify the product ID, pricebook ID, list price, currency, and active status for each product-pricebook combination.

Reference: https://help.salesforce.com/s/articleView?id=sf.pricebook_overview.htm&type=5

Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.

What should the administrator use to achieve this?

A.
Assignment Rules
A.
Assignment Rules
Answers
B.
Case Rules
B.
Case Rules
Answers
C.
Workflow Rules
C.
Workflow Rules
Answers
D.
Escalation Rules
D.
Escalation Rules
Answers
Suggested answer: A

Explanation:

Assignment rules are tools that allow administrators to automatically route records to users or queues based on certain criteria. For example, an assignment rule can assign cases to different queues based on case priority, origin, type, or other fields. Assignment rules can be triggered when records are created manually, via email, web, or API. Assignment rules consist of multiple rule entries that define the criteria and actions for each assignment scenario.

Reference: https://help.salesforce.com/s/articleView?id=sf.customize_leadrules.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5

The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.

How were these records added without error?

A.
The Restricted picklist checkbox was unchecked.
A.
The Restricted picklist checkbox was unchecked.
Answers
B.
Field-level security was set to Visible for all profiles.
B.
Field-level security was set to Visible for all profiles.
Answers
C.
A global picklist value set was used to populate the picklist.
C.
A global picklist value set was used to populate the picklist.
Answers
D.
The Add to All Record Types checkbox was selected.
D.
The Add to All Record Types checkbox was selected.
Answers
Suggested answer: A

Explanation:

A restricted picklist is a type of picklist that enforces the integrity of the picklist values by allowing only values defined in the picklist during data entry or import operations. If the restricted picklist checkbox is checked for a picklist field, then any records with values not defined in the picklist will cause errors during import operations. However, if the restricted picklist checkbox is unchecked for a picklist field, then any records with values not defined in the picklist will be imported without errors.

Reference: https://help.salesforce.com/s/articleView?id=sf.picklist_limitations.htm&type=5

The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.

Which functionality is preventing the field type from being changed?

A.
Formula fields
A.
Formula fields
Answers
B.
Record types
B.
Record types
Answers
C.
Visualforce
C.
Visualforce
Answers
D.
Javascript
D.
Javascript
Answers
Suggested answer: A

Explanation:

Formula fields are types of fields that calculate a value based on an expression or formula that references other fields or constants. Formula fields prevent administrators from changing their field type once they are created because they may be referenced by other functionalities such as reports, validation rules, workflow rules, etc., that depend on their data type and value. If a formula field is referenced by other functionalities, then changing its field type may cause errors or unexpected results.

Reference: https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5

What data loss considerations should an administrator keep in mind when changing a custom field type from Text to Picklist?

Choose 2 answers

A.
There will be no data loss with use of a global value set.
A.
There will be no data loss with use of a global value set.
Answers
B.
Assignment and escalation rules may be affected.
B.
Assignment and escalation rules may be affected.
Answers
C.
Auto updates will be made to Visualforce references to prevent data loss.
C.
Auto updates will be made to Visualforce references to prevent data loss.
Answers
D.
Any list view based on the custom field is deleted.
D.
Any list view based on the custom field is deleted.
Answers
Suggested answer: B, D

Explanation:

Two data loss considerations when changing a custom field type from Text to Picklist are:

Assignment and escalation rules may be affected, because the values in the picklist may not match the values that were previously entered in the text field, and the rules may not trigger as expected.

Any list view based on the custom field is deleted, because the filter criteria for the list view may not be valid for the new field type, and the list view cannot be displayed. There will be no data loss with use of a global value set or auto updates to Visualforce references, because these are not related to changing a custom field type from Text to Picklist.

Reference: https://help.salesforce.com/s/articleView?id=sf.fields_changing_type_considerations.htm&type=5

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