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How should the system administrator configure the account to provide specific users the ability to easily navigate across business units (BUs) to access assets in both regions?

A.
Create each user in both BUs > Map the same CRM username > Guide those users to find assets by navigating across BUs using the business unit switcher in the Pardot Classic App
A.
Create each user in both BUs > Map the same CRM username > Guide those users to find assets by navigating across BUs using the business unit switcher in the Pardot Classic App
Answers
B.
Create each user in a single BU > Create an asset with the exact same name in each BU > Ensure the users have access to one of the assets that share names across BUs
B.
Create each user in a single BU > Create an asset with the exact same name in each BU > Ensure the users have access to one of the assets that share names across BUs
Answers
C.
Create each user in both BUs > Map the same CRM username > Guide those users to find assets by navigating across BUs using the business unit switcher in the Pardot Lightning App
C.
Create each user in both BUs > Map the same CRM username > Guide those users to find assets by navigating across BUs using the business unit switcher in the Pardot Lightning App
Answers
D.
Create each user in a single BU > Create a folder with the exact same name > Associate assets that are needed across regions to the folders that share names across BUs
D.
Create each user in a single BU > Create a folder with the exact same name > Associate assets that are needed across regions to the folders that share names across BUs
Answers
Suggested answer: C

One of LenoxSoft's goals is to effectively use engagement studio programs to continuously reengage cold leads until they become active. To do so, the marketing team needs to build a list of cold prospects.

What is the optimal use case to segment these prospects?

A.
Run an Automation rule where the criteria is " Prospect Time Last activity Days ago is greater than 90 day."
A.
Run an Automation rule where the criteria is " Prospect Time Last activity Days ago is greater than 90 day."
Answers
B.
Run a Segmentation rule where the criteria is "Prospect Time Last activity Days ago is greater than 90 days".
B.
Run a Segmentation rule where the criteria is "Prospect Time Last activity Days ago is greater than 90 days".
Answers
C.
Run a Dynamic List where the criteria is "Prospect Time Created Days ago is greater than 90".
C.
Run a Dynamic List where the criteria is "Prospect Time Created Days ago is greater than 90".
Answers
D.
Run a Dynamic List where the criteria is "Prospect Time Last activity Days ago is greater than 90".
D.
Run a Dynamic List where the criteria is "Prospect Time Last activity Days ago is greater than 90".
Answers
Suggested answer: C

LenoxSoft dispatches service technicians to customer locations when their hardware is malfunctioning. After a service call, a customer service satisfaction rating is recorded and stored on the Case object in Salesforce. The LenoxSoft marketing team would like to use a high (>8) rating to classify a prospect as "Satisfied." Satisfied customers need to be automatically added to a specific engagement program for future up-selling.

What process would accomplish this in Pardot?

A.
Lookup field to copy the satisfaction rating from cases to contacts and map that field to Pardot prospects > Dynamic list where prospects match when the prospect has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program
A.
Lookup field to copy the satisfaction rating from cases to contacts and map that field to Pardot prospects > Dynamic list where prospects match when the prospect has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program
Answers
B.
Pardot custom object mapped to the Case object > Dynamic list where prospects match when the Case prospect custom object has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program
B.
Pardot custom object mapped to the Case object > Dynamic list where prospects match when the Case prospect custom object has a satisfaction rating over 8 > Use the dynamic list as the recipient list on an engagement program
Answers
C.
Pardot custom object mapped to the Case object > Static list and add all prospects whose Case prospect custom object has a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program
C.
Pardot custom object mapped to the Case object > Static list and add all prospects whose Case prospect custom object has a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program
Answers
D.
Workflow to copy the satisfaction rating from cases to contacts and map that field to Pardot prospects > Static list and add prospects who have a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program
D.
Workflow to copy the satisfaction rating from cases to contacts and map that field to Pardot prospects > Static list and add prospects who have a satisfaction rating over 8 > Use the static list as the recipient list on an engagement program
Answers
Suggested answer: B

LenoxSoft is introducing a new product this summer, and the VP of Sales wants Marketing to automatically nurture the prospect if they show interest in the new product. There is no new gated content developed yet, only some blog posts and web pages about it.

What approach should the Marketing team use to resolve this?

A.
Set up scoring categories > copy the web pages to Pardot landing pages > put landing pages into Pardot folders > create automation rule with criteria "prospect score in scoring category greater than 1" to send an autoresponder email
A.
Set up scoring categories > copy the web pages to Pardot landing pages > put landing pages into Pardot folders > create automation rule with criteria "prospect score in scoring category greater than 1" to send an autoresponder email
Answers
B.
Set up scoring categories > put the web pages into folders in Pardot > set up custom redirects for the web pages > add completion actions to the custom redirects to add to list > set the list as the recipient list of an engagement program
B.
Set up scoring categories > put the web pages into folders in Pardot > set up custom redirects for the web pages > add completion actions to the custom redirects to add to list > set the list as the recipient list of an engagement program
Answers
C.
Set up scoring categories > create page actions associated with the scoring category > create a dynamic list with criteria "prospect score in scoring category greater than 0" > set the list as the recipient list of an engagement program
C.
Set up scoring categories > create page actions associated with the scoring category > create a dynamic list with criteria "prospect score in scoring category greater than 0" > set the list as the recipient list of an engagement program
Answers
D.
Set up scoring categories > create custom redirects associated with the scoring category > set completion actions to tag prospect > create an automation rule with criteria "prospect has tag newproduct" to send an autoresponder email
D.
Set up scoring categories > create custom redirects associated with the scoring category > set completion actions to tag prospect > create an automation rule with criteria "prospect has tag newproduct" to send an autoresponder email
Answers
Suggested answer: C

LenoxSoft's Pardot administrator cannot see an email template that was created and marked for use for Engagement Programs while building a "send email" action in a nurture program.

What would explain this experience?

A.
The administrator has not published the Email Template from a draft.
A.
The administrator has not published the Email Template from a draft.
Answers
B.
The administrator does not have folder permissions to the email template folder.
B.
The administrator does not have folder permissions to the email template folder.
Answers
C.
The administrator does not have folder permissions to the Engagement Program.
C.
The administrator does not have folder permissions to the Engagement Program.
Answers
D.
The administrator has not selected a sender for the Email Template.
D.
The administrator has not selected a sender for the Email Template.
Answers
Suggested answer: A

LenoxSoft is migrating prospects from an external email vendor Into Pardot. They have record of which prospects have hard bounced within the last 6 months.

What should they do after importing the bounced prospects into Pardot in order to maintain their data integrity, but still be able to track the prospects?

A.
Ensure the Do Not Email field on the prospects is selected.
A.
Ensure the Do Not Email field on the prospects is selected.
Answers
B.
Add the prospects to a "Bounced Prospects" list for suppression.
B.
Add the prospects to a "Bounced Prospects" list for suppression.
Answers
C.
Send the prospects an email to see if their email addresses are valid.
C.
Send the prospects an email to see if their email addresses are valid.
Answers
D.
Delete the prospects so they can't be emailed through Pardot.
D.
Delete the prospects so they can't be emailed through Pardot.
Answers
Suggested answer: A

LenoxSoft has a "Demo Request" landing page that is getting a lot of views, but not very many submissions. The marketing manager has the following requirements:

• Receive a notification when prospects view the page, but do not submit to see if they can retarget.

• Receive one notification per prospect.

How should a consultant accomplish this in Pardot?

A.
Dynamic list of all prospects who have viewed the landing page > Completion action on the form to remove prospects from the list upon form submission > User monitors list.
A.
Dynamic list of all prospects who have viewed the landing page > Completion action on the form to remove prospects from the list upon form submission > User monitors list.
Answers
B.
Page action on the landing page to notify user upon view and add to list > Automation rule to remove from same list when form is submitted and notify user again.
B.
Page action on the landing page to notify user upon view and add to list > Automation rule to remove from same list when form is submitted and notify user again.
Answers
C.
Dynamic list of all prospects who have submitted the form > Dynamic list of all prospects who have viewed landing page > User exports both lists and compares.
C.
Dynamic list of all prospects who have submitted the form > Dynamic list of all prospects who have viewed landing page > User exports both lists and compares.
Answers
D.
Completion action on the form to tag "Submitted" > Automation rule to notify user with criteria of "Demo Request" landing page was viewed and tag isn't "Submitted".
D.
Completion action on the form to tag "Submitted" > Automation rule to notify user with criteria of "Demo Request" landing page was viewed and tag isn't "Submitted".
Answers
Suggested answer: D

A marketing user needs to recreate the same form in each of LenoxSoft's two business units (BUs).

How should the marketing user handle this task?

A.
Create the form in one BU, then logout. Next, login to the second BU, recreate the form and logout.
A.
Create the form in one BU, then logout. Next, login to the second BU, recreate the form and logout.
Answers
B.
Create the form in the first BU, then ask marketing users to copy the form into their separate BUs.
B.
Create the form in the first BU, then ask marketing users to copy the form into their separate BUs.
Answers
C.
Create the form in the first BU, then export the form and import it into each of the other two BUs.
C.
Create the form in the first BU, then export the form and import it into each of the other two BUs.
Answers
D.
Create the form in one BU, then use the BU switcher and manually recreate the form in the second BU.
D.
Create the form in one BU, then use the BU switcher and manually recreate the form in the second BU.
Answers
Suggested answer: C

LenoxSoft's corporate marketing team wants to ensure their website visitors who originate from Europe are able to opt into having their website activity tracked.

How could this be accomplished?

A.
Remove tracking code from the website and create new sites for each country.
A.
Remove tracking code from the website and create new sites for each country.
Answers
B.
Create visitor filters for prospects that are known to be located in Europe.
B.
Create visitor filters for prospects that are known to be located in Europe.
Answers
C.
Enable tracking opt-in preferences for visitors from specific countries.
C.
Enable tracking opt-in preferences for visitors from specific countries.
Answers
D.
Enable tracking opt-in preferences for all website visitors.
D.
Enable tracking opt-in preferences for all website visitors.
Answers
Suggested answer: B

A Pardot administrator just created scoring categories for each product line. Assets from Folder A are aligned to Scoring Category A, and assets from Folder B are aligned to Scoring Category B.

What action should the admin take to ensure the sales team can view this new category score for each lead or contact?

A.
Replace the Score field with Category Score fields on lead and contact page layouts in Salesforce.
A.
Replace the Score field with Category Score fields on lead and contact page layouts in Salesforce.
Answers
B.
Share both Folder A and Folder B with the sales users" records in Pardot.
B.
Share both Folder A and Folder B with the sales users" records in Pardot.
Answers
C.
Add the Pardot Category Score related list to the lead and contact page layouts in Salesforce.
C.
Add the Pardot Category Score related list to the lead and contact page layouts in Salesforce.
Answers
D.
Assign the Pardot Category Scoring permission set to the sales user's profile in Salesforce.
D.
Assign the Pardot Category Scoring permission set to the sales user's profile in Salesforce.
Answers
Suggested answer: C
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