A user calls the help desk about a 4K monitor that will not output an image from a desktop. The monitor was working previously but now shows a black screen with a message stating a signal is not detected. The desktop is connected via HDMI, and the monitor has an empty DVI port. Which of the following steps should the technician perform first?(Select two).

Check the version of the HDMI cable.

A technician installed a Cat 5 UTP cable approximately 275ft (84m) from a network switch in an office to a workstation located on a factory floor. The technician sees both a flashing green LED and a flashing orange LED on the workstation's NIC. Which of the following should the technician do first?

Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.

Check for loose connections, pinched bends, and physical damage.

Install a powered hub as close as possible to the halfway point in the Cat 5 UTP cable run.

Replace the entire run of Cat 5 UTP cable with Cat 5 STP cable.

Upgrade the entire cable run to multimode fiber.

A technician is working with a vendor to resolve an issue that a user reported. The vendor indicates that the technician's next step is to update the firmware. Which of the following is the most important step the technician should take before proceeding?

Verify the device is fully charged and connected to a power supply.

Ensure the device has adequate storage space for the update.

Verify administrative access on the device.

Export the users settings so they can be imported after the upgrade

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the most likely cause of the cursor issue?

The screen needs to be recalibrated.

The screen is physically damaged.

The screen rotation is incorrect.

The touch-pen battery is depleted.

The screen needs to be recalibrated.

A customer's Windows tablet PC was dropped and is no longer responding to touch input on the left half of the screen. The screen protector has several scratches. but the glass is not broken. Which of the following should a technician do to diagnose the issue?

Replace the damaged screen protector

Which of the following is the purpose of an IPv4 gateway?

To route traffic to the next network

A user has been unable to configure a smart device to play audio on a new Bluetooth speaker. A technician confirms that Bluetooth is enabled on both devices. Which of the following should the technician do to ensure the pairing is successful?

Enter the appropriate PIN code on the smart device.

Enable and configure MFA on the smart device.

Synchronize all data to the cloud.

Enable location services on the smart device to find the speaker.

Enter the appropriate PIN code on the smart device.

Several users report that a projector routinely turns off in the middle of meetings and does not tum back on immediately. Users have to wait several minutes before the projector will turn back on.When the projector is on, the picture is clear and bright. Which of the following is the most likely reason the projector is turning off?

The projector is overheating and needs to be cleaned.

The video cable connecting the video source to the projector is failing.

The bulb in the projector is failing.

The projector is overheating and needs to be cleaned.

The outlet that the projector is plugged into is faulty.

Which of the following is the best example of when to use virtualization?

To enhance security by centralizing all user desktops

To manage shared folders by user accounts

To deploy software updates to user machines

To enhance security by centralizing all user desktops

To prevent users from circumventing password policies

After a required operating system upgrade on a mobile deuce, a user's external monitor no longer works. Which of the following should a technician do to fix this issue?

Install the latest graphics drivers.

Restore the operating system to the previous version.

Reseat the external video adapter.

A technician is preparing to set up a gaming computer with the following components:• Discrete, high-end graphics card• Video capture card• High-end processor• Multiple hard drives• USB 3.0 hub• Sound cardWhich of the following options is the most important for the technician to consider before building the gaming computer?

20-pin vs. 24-pin power adapter

A printer displays an error message even after a paper jam is cleared. Which of the following should a technician do to fix the issue?

Check the paper path for a blocked sensor.

Verify the pickup roller is functioning.

Run internal printer diagnostics.

An administrator is responding to a network server outage. The administrator has logged in to the server to troubleshoot the outage. Which of the following is the first step the administrator should take when attempting to troubleshoot the issue?

Check the physical connections.

A technician needs to test a new USB headset for videoconference calls. Audio playback is working as expected, but sound from the microphone is not being recorded. The Device Manager and Sound settings show the microphone is installed. Which of the following should the technician do next?

Examine the application and device mute controls.

Connect the headset to a different USB port.

Check the device's driver release date.

Increase the speaker volume setting.

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