A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard.Which of the following actions would MOST likely resolve the issue?

Disable the sticky keys feature.

Reset the BIOS settings to default.

An administrator is configuring a corporate-owned smartphone for a new manager. The company requires the ability to wipe the phone's data remotely in the event of loss or theft and the capability to approve applications installed on the phone. Which of the following tools would BEST meet this need?

Tethering to a corporate-owned laptop

A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

Establish a theory of probable cause, researching internally or externally as needed.

Determine the next steps to resolve the issue and document it.

Design a plan of action to resolve the issue and implement the solution.

Document the findings, actions, and outcomes.

Establish a theory of probable cause, researching internally or externally as needed.

A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday. Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?

Inquire about possible changes.

An end user reports that the time and date on a desktop resets after shutdown, and subsequently, the device reboots. The next day, the desktop does not load the OS and is stuck at a black screen with the following message: Which of the following would be the BEST action to take next?

Reseat the motherboard power connections.

Restore the BIOS to factory default settings.

Which of the following BEST describes the main function of a web server?

Hosting home pages and business portals

Storing files and controlling user access

Setting up personal mailboxes and calendars

Providing IP addresses and printing services

Hosting home pages and business portals

A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on. the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?

Check the power cable connection.

While using a popular videoconferencing program, the user selects a webcam, but the software is unable to open the webcam. The webcam was working the previous day. Which of the following should be done to address this issue?

Close other video software and retry.

Adjust the conference software to a compatible resolution.

Switch the video from the webcam to "conference" mode.

A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?

The screen needs to be recalibrated.

The screen is physically damaged.

The screen rotation is incorrect.

The touch-pen battery is depleted.

The screen needs to be recalibrated.

A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?

Restart the computer and run system diagnostics.

Reinstall the webcam software and drivers.

Which of the following describes the main difference between T568Aand T568B cabling standards?

The green and the orange cables are interchanged.

The T568B data transfer rate is higher than T568A.

The green and the orange cables are interchanged.

T568A is used in blue cables, and T568B is used in green cables.

The standards use different cable connectors.

Which of the following describes metered utilization of cloud resources?

Payments made only for resources that are used

Resources provisioned instantly

Payments made only for resources that are used

Resources pooled to increase computing power

Implementation of rapid elasticity

A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?

Ensure the backlight is functioning as expected.

Replace the screen, as the customer insists.

Recommend the usage of an external display instead.

Ensure the backlight is functioning as expected.

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

Verify the socket type and manufacturer.

Try to set as many pins as possible.

Install an adaptor to create a universal socket.

Verify the socket type and manufacturer.

Find a compatible motherboard for the CPU.

CompTIA 220-1101 Practice Test 2 - Free Online Exam Prep & Questions

Question 1 / 40

A technician powers on a PC and its monitor and sees the following error message:

No input signal detected The display lights on the computer are on. Which of the following is a possible solution?

Changing the BIOS settings

Changing the connector setting on the monitor

Checking the power plug on the monitor

Checking the power plug on the PC

Comment (0)

CompTIA 220-1101 Practice Test 2

Question

CompTIA 220-1101 Practice Tests

Practice Tests