A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop.Which of the following actions will MOST likely enable calendar alerts?

Ensuring the corporate password is saved correctly in the calendar application

Checking that the ringer volume on the device is high enough to be audible

Ensuring the corporate password is saved correctly in the calendar application

Installing a third-party calendar application and synchronizing it with the corporate calendar

Remotely wiping the mobile device and reinstalling all applications

A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?

Verify the memory requirements of the motherboard.

Confirm that both the current and new memory are from the same brand.

Run a diagnostic test on the current memory.

Verify the memory requirements of the motherboard.

Connect an electrostatic discharge strap.

A technician is selling up a projector (or a videoconferencing system. When the user all empts to connect a laptop to the system, the system displays the following error message.No source found The user tries multiple cables and inputs on the projector. Which of the following should the user try NEXT?

Check the display settings on the computer and set them to extend/duplicate.

Check the bulb on the projector and replace it with a new one.

Check the display settings on the computer and set them to extend/duplicate.

Replace the projector with another known-good one and try again.

Replace the video card on the machine that is plugged in to the projector, as it has gone bad.

A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?

Configuring all devices with different channels

Enabling and configuring a 5GHz antenna

Configuring all devices with different channels

The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprintreaders?

Restrict device access to only the user to whom the laptop is assigned.

Grant all registered employees access to each machine.

Restrict device access to only the user to whom the laptop is assigned.

Limit device access to departments and guest users.

Give each team member a USB drive that bypasses the reader to allow guest users lo log in.

A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?

Ask the user additional clarifying questions regarding the issue.

Use another brand of VGA lo DisplayPort adapter.

Research the issue further and formulate a new hypothesis to test.

Ask the user additional clarifying questions regarding the issue.

Document the action taken and the outcome.

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

The hard disk drivers have been corrupted

A new version of Windows was released and a piece of software vital to the engineering department will not run on the new version. Which of the following is the BEST option to enable this department to be able to continue using this software?

Upgrade all workstations and provide a virtual environment for the legacy software.

Do not upgrade any workstations within the organization.

Upgrade all workstations and provide a virtual environment for the legacy software.

Upgrade all workstations except those used by the engineering department.

Purchase new workstations for the engineering department.

A user reports a cell phone is getting hot. Which of the following are MOST likely to be possible causes? (Select THREE).

Using the device as a Wi-Fi hotspot

Less than 15% free storage space on the phone

Recurring prompts to install OS updates

Granting too many application camera permissions

A help desk technician thinks a desktop PC has failed due to a defective power supply. Which of the following steps should the technician take NEXT?

Establish a plan of action to resolve the problem and implement the solution.

Inquire about environmental or infrastructure changes.

Conduct external or internal research based on symptoms.

Establish a plan of action to resolve the problem and implement the solution.

Document the findings, actions, and outcomes.

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling?

Configure less frequent location checks using cellular location services.

Enable the GPS service to ensure accurate location detection.

Manually enter office locations in the weather application.

Configure less frequent location checks using cellular location services.

Use the offices' Wi-Fi IP addresses as the geolocation mechanism.

A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:No signal input.Which of the following describes the FIRST action that should be taken?

Check the video cable and replace it if necessary.

Verify that the projector is turned on.

Verify that the user is using an approved OS.

Check the video cable and replace it if necessary.

Which of the following is the PRIMARY security concern with virtual machine escape?

Rogue virtual machines installed on the hypervisor

A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

Clean the toner drums and rollers

Change the paper weight setting.

Clean the toner drums and rollers

A technician is troubleshooting a point-of-sale primer that Is printing blank receipts. Which of the following should the technician do to resolve the Issue?

Verify the correct type of paper is loaded.

Install the latest print driver.

Check to see if the default printer has been changed.

Ensure the printer is connected to power.

CompTIA 220-1101 Practice Test 4 - Free Online Exam Prep & Questions

Which of the following are default ports for HTTP and HTTPS traffic? (Select TWO).

A.

23

B.

25

C.

80

D.

143

E.

389

F.

443

CompTIA 220-1101 Practice Test 4

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CompTIA 220-1101 Practice Tests

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