A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

The ribbon is low on ink or missing and must be replaced to get proper output

The print drum is worn and loose causing the printing to be light in places

The ribbon is low on ink or missing and must be replaced to get proper output

The heating element has failed, and a new one needs to be installed for proper transfer

The wrong type of filement is loaded, preventing it from sticking correctly

The fuser assembly is not calibrated properly, causing it to impact the paper too hard

A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?

Install an updated printer driver on the print server

Change the language settings on the printers

Reboot all the machines having the issues

Install an updated printer driver on the print server

Which of the following describes the operational difference between hubs and switches when transmitting data to a specific computer inside the network?

Switches only send data to the specific computer, while hubs send data to all computers inside the network.

Switches compress data while hubs send uncompressed data

Switches receive data and route it to all computers inside the network while hubs receive data and do not route

Switches scramble data, while hubs send data in the original form.

A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again.Which of the following MOST likely caused the phone’s GPS to fail?

The cell phone had lost service to the earner

The cell phone was in conservation mode

The cell phone had lost service to the earner

The eel phone received a firmware update

A Wi-Fi mesh network has been optimized to eliminate poor coverage areas, yet users still experience decreased bandwidth and connectivity issues. Which of the following actions should the technician take NEXT?

Use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.

Relocate any large, dense, solid, and metal objects, such as mirrors and file cabinets, in the mesh network coverage area to the perimeter so that wireless reflections, absorptions, and occlusions are minimized.

Use a Wi-Fi analyzer to determine whether the channel in use is overcrowded and to identify which channel the mesh network should use for best performance.

Use the signal strength indicator on a mobile device to roam the coverage area and generate a heat map to isolate zones with weak signals.

Turn off broadcasting of the SSID on the mesh network so that other networks cannot see it.

A computer that contains critical data has not been backed up and will not boot past a S. M.A.R. T, error that indicates imminent hard disk failure. Which of the following actions should the technician take FIRST?

Run diagnostics on the faulty hard drive using a boot disk

immediately replace the hard drive generating the SMART error

Turn off S. M. A. R. T, monitoring in the computer's BIOS settings

Attempt to boot the operating system in safe mode

Which of the following would be BEST reason to use a virtual machine as a sandbox?

To test new software in a safe environment

To increase the efficient use of computing resources

To run multiple machines on the same hardware

To have dedicated hardware for a single system

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same.Which of the following should the technician do FIRST?

Verify the power rating of the charger.

Ensure all unnecessary connectivity features are disabled.

Check that all missing smartphone OS updates are applied.

Complete a factory reset of the phone

In which of the following places is a laptop's wireless antenna MOST likely located?

Near the network interface card

Integrated into the motherboard

Recently, an organization received a number of spam emails that passed through the spam gateway.The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

Editing the sender policy framework

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is externally polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?

The channel is reserved for licensed band use.

The channel selection is defective, contact the manufacturer.

The channel must be unblocked by the vendor.

The device requires a firmware update to unlock the channel.

A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?

The charge port contains foreign objects, such as lint.

The phone requires a firmware update to address charging issues.

The charge port contains foreign objects, such as lint.

The phone’s battery has swelled, preventing the utilization of the charge port.

The phone has experienced water damage, thus the battery is not charring.

A user is trying to play a DVD on a projector. The user can hear the audio; however, the projector is showing an error message that states:HDMI Blocked due to Copy Protection Which of the following is the MOST likely cause of the error?

The projector does not support the necessary HDCP protocol.

The HDMI cannot carry the signal from the DVD to the projector.

The user needs to switch from HDMI to a cable standard such as DisplayPort.

The projector does not support the necessary HDCP protocol.

The user needs to enable cony-protected sources in the projector's settings.

A technician recently discovered me root cause of an application error that several users have been experiencing. The technician updated the configurations on the affected machines and verified full functionality was restored for all users, which of the following actions should the technician perform NEXT?

Write a knowledge base article in the ticketing software to expedite future Incidents.

Submit a bug report to the developer of the application, along with the steps taken to resolve the Issue.

Work with the developer to proactively collect the application logs to identify future errors of this type.

Send an email communication to the company about the issue and the steps taken to resolve it.

A thermal punier that is used 10 print order buckets in a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

Restore function to the air conditioner.

A technician is installing new power supplies for the application engineering team's workstations.The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?

1000W 24-pin modular power supply

2000VA uninterruptible power supply

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?

Install the appropriate printer drivers for the OS.

Connect the printer with a USB cable rather than over the network.

Install the appropriate printer drivers for the OS.

Install the correct toner in the printer.

Set the printer trays to allow duplex printing

A help desk technician has been tasked with installing an IP phone in a small office with an unmanaged switch. When connected to an RJ45 receptacle, the phone does not boot. Which of the following is the QUICKEST way to resolve this issue?

Upgrade the Ethernet cable to the latest specification.

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history.Which of the following should the technician do NEXT?

Disconnect the printer power for troubleshooting.

Replace the paper with thicker paper stock.

A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?

Adjust the monitor display settings.

Plug in the monitor to the USB port.

Adjust the monitor display settings.

A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?

Attempt to reinstall the application.

Verify the system functionality.

Test the functionality of the antivirus.

Determine the source of the installation file.

A user calls the help desk lot assistance configuring an Android phone with a new NFC-enabled speaker that will be used for an upcoming conference call. The user was unable to direct the phone's audio to the NFC speaker. Which of the following sequences should the help desk technician walk the customer through to accomplish this task?

Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

Enable NFC on the speaker. Ensure the speaker is less than 33ft (10m) from the Android phone. On the phone's Bluetooth settings menu for Connected Devices, select Pair New Device. Tap to accept the connection to the speaker when the prompt is displayed on the phone's screen.

Enable NFC and Bluetooth on the Android phone. From the Android phone's Bluetooth settings menu for Connected Devices, select the Previously Connected Devices option. Select a listed device that most closely matches the speaker. Tap lo accept the connection lo the speaker when the prompt is displayed on the phone's screen.

Enable NFC and Bluetooth on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

Enable Wi-Fi on the speaker. Enable Wi-Fi on the Android phone. Tap and hold the Android phone to the spot on the speaker where the NFC logo is displayed. Accept the connection to the speaker when the prompt is displayed on the phone's screen.

CompTIA 220-1101 Practice Test 3 - Free Online Exam Prep & Questions

Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?

Community cloud

Rapid elasticity

High availability

Metered service

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