A technician plans to upgrade a laptop's RAM from 4GB to 16GB. Which of the following should the technician do?

Purchase the same architecture of RAM.

Configure the laptop's BIOS settings for the RAM upgrade.

Purchase RAM with the same CAS latency.

Purchase the same brand of RAM.

A user reports having an issue charging a laptop from home. When the user connects the USB-C adapter that is attached to the office workstation to the laptop charging port, the laptop charges correctly When the user connects the home USB-C adapter to the laptop charging port, the laptop does not charge Which of the following should the technician do to ensure the user can work at home and in the office?

Give the user an OEM power supply for home use.

Provide a UPS for the user's home office.

Give the user an OEM power supply for home use.

Replace the user's laptop with a desktop, and enable remote log-in

Instruct the user to use a USB-C hub when working at home.

A user is experiencing a log-on issue when attempting to use a network-authenticated application in a corporate environment The technician successfully resolves the issue by resetting the password The user confirms that everything is working as expected Which of the following steps should the technician take next?

Refer to the vendor's instructions

Implement preventative measures

A technician has been called into a conference room to help with a video call setup. The user is unable to get the laptop screen to mirror to the in-room television. The technician confirms that the appropriate HDMI cable is plugged into the user's computer and the TV has a blinking logo on the screen Which of the following is most likely causing the issue?

The wrong input is selected on the television.

The user's laptop does not support screen mirroring

The television does not support screen mirroring

The wrong input is selected on the television.

The user does not have Bluetooth enabled on the laptop.

The television has a defective A/C adapter cable.

After a technician replaced a printer's ink cartridges, all the print jobs contain shadowing. Which of the following should the technician do first?

Run the printer's alignment process.

A customer is reporting that some of the keys at the bottom edge on a laptop are hard to press and the track pad buttons require significant force to click. The technician inspects the laptop and does not notice any cracks or other damage to the chassis or screen. Which of the following is the most likely cause of the issue?

The customer dropped the laptop.

An open bottle of rubbing alcohol fell onto the keyboard.

When a user's workstation is turned on, a message displays indicating that the date and time are incorrect. Other computers on the network do not display this message. Which of the following is the most likely cause of this issue?

The CMOS battery is discharged.

The time server is misconfigured.

The CMOS battery is discharged.

A user contacted the help desk about files that disappeared from a laptop. The technician discovered during troubleshooting that the drive was corrupt due to a possible mechanical failure, but the files were still readable. Which of the following actions did the technician take during troubleshooting?(Select two).

Made sure the replacement drive was compatible

A user returns to work after a two-week vacation and cannot connect to an internal server. The remote drives were working the last time the user accessed them. Which of the following steps should the technician take next?

Determine if any infrastructure changes have been made.

Conduct external research on the server software vendor's website.

Reference the server vendor's documentation for guidance.

Confirm a theory and determine the next steps to resolve the issue.

Determine if any infrastructure changes have been made.

Which of the following best describes metered utilization for cloud computing?

Cloud resources are billed to clients based on usage.

Cloud resources are shared with other companies conducting similar business.

Cloud resources are available at a fixed amount for a fixed price.

Cloud resources are located in the on-site data center.

Which of the following provides the highest level of isolation from the host operating system?

Hardware-assisted virtualization

A company recently enabled two-factor authentication in order to enhance security. Users should be prompted for two-factor authentication when working outside of the office, but are also being prompted when connecting to the office Wi-Fi. Which of the following should the technician do?

Implement allow listing and add the office IP address as an exception.

Leave the current rules in place and disable Wi-Fi on all devices.

Implement allow listing and add the office IP address as an exception.

Remove two-factor authentication from the users' accounts.

Substitute hard tokens in place of soft tokens.

A computer with a recently replaced CPU will not pass POST. When inspecting the inside of the computer, the technician sees several shorts on the motherboard near the location of the CPU. Which of the following is most likely the cause of this issue?

The incorrect heat sink was used on the CPU.

Too much thermal paste was applied to the CPU.

The power supply was undersized for the CPU.

The CPU is not receiving any power from the motherboard.

A customer is having an issue printing documents. The customer can print a text document without any issue. However, when the customer prints a PDF containing images, the job fails and no other jobs will run until the computer is rebooted. Which of the following is the most likely cause of the issue?

The printer is using a PostScript driver.

The user is sending too many documents.

The print queue is moving too slowly.

CompTIA 220-1101 Practice Test 15 - Free Online Exam Prep & Questions

A technician is designing a new laptop for a local construction company. Company employees will move the laptop around frequently and are likely to drop the laptop while working. Which of the following drives should the technician install to mitigate for potential damage?

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CompTIA 220-1101 Practice Test 15

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CompTIA 220-1101 Practice Tests

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