An engineer is setting up two-factor authentication so users can access a company's human resources system. Which of the following should the engineer require users to do?

Use a mobile authenticator application.

Connect to the company's Wi-Fi.

A technician is troubleshooting a thermal receipt printer that will not print. Which of the following should the technician do first to restore functionality?

Flip the paper roll orientation.

Update the printer driver on the computer.

Make sure the thermal head is heating up.

Flip the paper roll orientation.

A user can make and receive voice calls but cannot send or receive MMS text messages on a smartphone. Which of the following is the most likely cause of the issue?

The mobile data service is disabled.

The device is outside the cellular coverage area.

A technician is replacing the toner cartridge in a laser printer. Which of the following steps should the technician complete first? (Select two).

Ensure the cartridge is the correct model.

Check the expiration date of the cartridge.

Ensure the cartridge is the correct model.

A user keeps a company-provided camera's battery charger plugged into a docking station at a desk. Company policy requires that USB devices be identified and approved by installed peripheral security software. A technician is unable to add a unique identifier to the battery charger's security software. Which of the following should the technician do?

Provide a USB to AC adapter for the battery charger.

Add a powered USB hub to the docking station.

Disable the peripheral security software for this user only.

Replace the battery charger with a USB device that has a unique identifier.

A user with a custom hosts file is having difficulty connecting to a locally hosted site on a small office network. The technician cannot ping the server hostname from the user's computer. Which of the following should the technician ensure on the server?

The server is configured with a static IP address.

The server does not have an APIPA.

The appropriate services are enabled on the server.

The server's secondary NIC is functioning.

Which of the following is the primary function of a DNS service?

To translate domain names to IP addresses

To dynamically assign network addresses to hosts

To translate domain names to IP addresses

To authenticate users to remote servers

To serve files over the network

A user's smartphone battery capacity has started going from full to empty within an hour. The user has not recently installed any new applications on the smartphone. An IT technician notices that the smartphone has very high network utilization and thinks this issue might be related to the battery drain. Which of the following troubleshooting steps should the technician attempt next?

Connect the smartphone to a Wi-Fi network.

A user added a heater underneath a desk, and now an external monitor is not working. A technician verified the monitor gets power. Which of the following should the technician do next?

Have the user unplug the heater.

Open the display settings on the computer.

Ensure a VGA cable is connected properly.

Which of the following is a scenario in which an F-type connector would be used?

An internet service provider is installing service for a client.

A technician is making a serial connection to a hardware device.

An internet service provider is installing service for a client.

A user is purchasing a charging cable for a laptop.

An electrician is upgrading the service on an electrical panel.

An engineer discovers the reason a user is unable to access the internet on a company laptop is because the RJ45 port failed. Which of the following should the engineer do to immediately restore network connectivity?

Resolder the network connector.

A technician is setting up a projector for a videoconferencing system. The laptop that the technician is using is set to the correct resolution. The projector is receiving a signal, but the image is distorted. Which of the following most likely explains the issue?

The projector's aspect ratio is set incorrectly.

The laptop's video card has failed.

The projector's bulb is burned out.

The display brightness needs to be adjusted.

A user's mobile device can back up classified files to an external hard drive at work but cannot save pictures to an external drive at home. Which of the following is most likely the issue?

Peripherals are managed via MDM.

The pictures do not have a classification flag set.

The drive permissions are insufficient.

Peripherals are managed via MDM.

Drivers are incorrectly installed.

A PC's boot drive is showing signs of imminent failure, and a technician needs to recover the data. Which of the following should the technician do first?

Clone the drive to another one.

Download the drive manufacturer's diagnostic tool.

Uninstall the drive in the Device Manager. Replace the drive with a new one.

A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDMI port, located next to the USB ports, everything works as expected. Which of the following should the technician do next?

Check to see whether the UEFI setting for PCle graphics is enabled.

Change the input source selection on the monitor.

Check to see whether the UEFI setting for PCle graphics is enabled.

Install a higher wattage power supply.

Test the new graphics card with an HDMI to DVI adapter.

A technician is troubleshooting a workgroup printer that has stopped printing after several days of heavy use. The technician runs the diagnostic tool in the printer's administrator menu. Which of the following issues is the technician most likely to encounter?

Insufficient space in the printer

CompTIA 220-1101 Practice Test 14 - Free Online Exam Prep & Questions

A user's desktop computer is connected via an Ethernet cable and often drops the connection. When the computer does connect, the network speeds are normal. No other network users on the same floor are reporting issues. The administrator verified that all authentication systems are working as intended and the Ethernet cable was replaced. Which of the following is the most likely cause of the issue?

Become a Premium Member for full access

Unlock Premium Member

CompTIA 220-1101 Practice Test 14

Question

CompTIA 220-1101 Practice Tests

Practice Tests