A technician needs to provide a new employee with a phone number for their company mobile phone. Which of the following is the most cost-effective and professional way to complete this task?

Issue a company eSIM to the employee.

Forward a company number to the employee's mobile phone

Offer a company SIM card to the employee.

Give a company mobile phone to the employee.

Issue a company eSIM to the employee.

When a user's workstation is turned on, a message displays indicating that the date and time are incorrect. Other computers on the network do not display this message. Which of the following is the most likely cause of this issue?

The CMOS battery is discharged.

The time server is misconfigured.

The CMOS battery is discharged.

The printer in a main office repeatedly jams. Which of the following tasks should a support technician do to solve the issue?

Replace toner or ink cartridges.

A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Select two).

Turn it off and disconnect all power sources.

Check for foreign objects, liquid spills, and internal damage.

Turn it off and disconnect all power sources.

Submit an emergency request to the local facilities manager.

Check for foreign objects, liquid spills, and internal damage.

Contact the vendor and submit a return request.

Remove the device from the MDM.

A user has been unable to sync mobile data from a smartphone to the cloud. Upon investigation, the technician notices the user has a large number of applications installed on the smartphone. Which of the following should the technician do next to help sync the data successfully?

Remove unnecessary applications and data.

Add the cloud site to the Preferred Roaming List.

Remove unnecessary applications and data.

SIMULATIONA user reports poor performance on the application server.INSTRUCTIONSClick on Server 1 and Server 2 and review the information presented in each chart to determine which drives need to be replaced.Select the appropriate replacement drive that should be used, for the least performance degradation to the server.If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

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After a technician updated the wireless APs to 5GHz, users report they have degraded Wi-Fi performance. The technician tests for interference but finds none. Which of the following should the technician do next?

Add more access points for better coverage.

Switch the Wi-Fi back to the 2.4GHz frequency

Upgrade the wireless drivers on the users' devices

Add more access points for better coverage.

A technician is replacing a failed power supply in a ten-year-old computer When installing the customer-provided power supply, the technician discovers the ATX connector would not plug into the motherboard. The customer wants a cost-effective solution. Which of the following should the technician do next?

Use a 20-pin to 24-pin adapter.

Install a modular power supply.

Rebuild the failed power supply.

Use a 20-pin to 24-pin adapter.

A user reports that a software application functioned as expected the previous day, but this morning, the user is unable to launch the application. Which of the following describe what the technician should do next?

Identify any changes the user has made

Determine which steps need to be performed.

Check the vendor's website for guidance.

A laptop's wireless speed has been very slow since a new router was installed The user thinks the issue is because the router is misconfigured Which of the following should a technician do first to diagnose this issue?

Reproduce the issue with the user's laptop

Connect using Ethernet to verify network speed

Adjust the maximum transmission unit size on the user's laptop

A customer calls the help desk to report a problem connecting to a shared drive on a server. The technician determines that the user's server credentials have expired and reactivates them. Which of the following should the technician do next?

Perform backups of all critical data.

CompTIA 220-1101 Practice Test 19 - Free Online Exam Prep & Questions

A technician needs to update a web server's IPv4 address in a DNS server. Which of the following records should the technician update?

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CompTIA 220-1101 Practice Test 19

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