Cisco 820-605 Practice Test - Questions Answers, Page 13

List of questions
Question 121

Refer to the exhibit.
The graph shows a customer with a software product and highlights the number of paid-for licenses (shown with the orange line) and the number of users actively using the product (shown with the blue line). Which statement about the customer is true?
Question 122

The Chief Information Officer (CIO) of a bank and their vendor have a significant disagreement over the value of the work that was delivered the past two years under the existing managed-services contract. The contract renewal process was delayed for over three months, with considerable risk to both parties. Which best practice will help prevent this type of disagreement?
Question 123

From a Customer Success perspective, why should the customer's health be monitored?
Question 124

Which two outcomes are expansion opportunities within customer success? (Choose two.)
Question 125

In which two ways can an adoption campaign identify expansion opportunities? (Choose two.)
Question 126

What are two examples of expand opportunities? (Choose two.)
Question 127

What is a type of expansion opportunity?
Question 128

Which two actions are in adoption campaign? (Choose two.)
Question 129

Which two steps in the customer lifecycle approach are owned by the sales and marketing team? (Choose two.)
Question 130

Which activity should happen after successful customer value realization?
Question