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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 27

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List of questions

Question 261

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Which practice has a purpose that includes maximizing success by ensuring that risks have been properly assessed?

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Question 262

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Which practice provides users with a way to get various requests arranged, explained and coordinated?

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Question 263

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Which helps to streamline the fulfilment of service requests?

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Question 264

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Which statement about outcomes is CORRECT?

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Question 265

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Which guiding principle says that services and processes should NOT provide a solution for every exception?

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Question 266

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Identify the missing word in the following sentence.

The purpose of the 'supplier management' practice is to ensure that the organization's suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.

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Question 267

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Identify the missing word in the following sentence.

The purpose of the service configuration management practice is to ensure that accurate and reliable information about the [?], and the CIs that support them, is available when and where it is needed.

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Question 268

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Which practice requires skills and competencies related to business analysis, supplier management and relationship management?

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Question 269

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When should a workaround be created?

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Question 270

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What is a configuration item?

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Related questions

Which practice has a purpose that includes ensuring that risks have been properly assessed?
Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
What is warranty?
Which statement about emergency changes is CORRECT?
Which is a result of applying the guiding principle 'progress iteratively with feedback'?
Which competencies are required by the 'service level management' practice?
Which practice coordinates the classification, ownership and communication of service requests and incidents?
What aspect of 'service level management' asks service consumers what their work involves and how technology helps them?
Which statement about the 'continual improvement' practice is CORRECT?
Which is a description of service provision?