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Question 134 - Certified Administrator discussion

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Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.

How should the administrator leverage Salesforce to help the team collaborate?

A.
Use Quick Actions to log communication.
Answers
A.
Use Quick Actions to log communication.
B.
Configure a Chatter Public Group.
Answers
B.
Configure a Chatter Public Group.
C.
Create a Chatter Private Group.
Answers
C.
Create a Chatter Private Group.
D.
Add Activity History to document tasks.
Answers
D.
Add Activity History to document tasks.
Suggested answer: C

Explanation:

A Chatter private group is a type of Chatter group that allows members to share feedback and ideas with each other in a secure and exclusive space; only members can see and post in a private group. It can be used by Ursa Major Solar to create a space for product owners to collaborate with just the product team by creating a Chatter private group and adding product owners as members. Using quick actions to log communication, configuring a Chatter public group, or adding activity history to document tasks are not solutions for creating a space for product owners to collaborate with just the product team; they either do not provide privacy or do not support collaboration.

Reference: https://help.salesforce.com/s/articleView?id=sf.collab_groups_overview.htm&type=5

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asked 23/09/2024
gregory koontz
42 questions
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