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Question 167 - Certified Administrator discussion

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Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.

What should the administrator take into consideration regarding the contact hierarchy?

A.
Contacts displays in the contact hierarchy are limited to record-level access by User.
Answers
A.
Contacts displays in the contact hierarchy are limited to record-level access by User.
B.
Contact Hierarchy is limited to only 3,000 contacts at one time.
Answers
B.
Contact Hierarchy is limited to only 3,000 contacts at one time.
C.
Customizing hierarchy columns changes the recently viewed Contacts list view.
Answers
C.
Customizing hierarchy columns changes the recently viewed Contacts list view.
D.
Sharing setting are ignored by contacts displayed in the Contact Hierarchy.
Answers
D.
Sharing setting are ignored by contacts displayed in the Contact Hierarchy.
Suggested answer: A

Explanation:

The contact hierarchy is a feature that allows users to view contacts related to an account in a hierarchical tree structure based on their role or position within the account. The contact hierarchy respects record-level access by user, meaning that users can see only those contacts that they have access to based on their profile permissions and sharing settings. The other options are incorrect because contact hierarchy is not limited to 3,000 contacts at one time (it can display up to 5,000 contacts), customizing hierarchy columns does not change the recently viewed contacts list view (it only affects how contacts are displayed in the hierarchy), and sharing settings are not ignored by contacts displayed in the contact hierarchy (they determine which contacts are visible to users).

Reference: https://help.salesforce.com/s/articleView?id=sf.contacts_hierarchy.htm&type=5

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asked 23/09/2024
Cynthia Gutknecht
46 questions
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