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Question 170 - Certified Administrator discussion

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The administrator for AW Computing is working with a user who is having trouble logging in to salesforce.

What should the administrator do to identify why the user is unable to login?

A.
Review the Security token.
Answers
A.
Review the Security token.
B.
Review the password history.
Answers
B.
Review the password history.
C.
Review the Password policies.
Answers
C.
Review the Password policies.
D.
Review the Login history
Answers
D.
Review the Login history
Suggested answer: D

Explanation:

The login history is a tool that allows administrators and users to view information about recent login attempts, such as date, time, status, source IP address, browser type, platform, application, and login type. Administrators can use this tool to identify why a user is unable to login to Salesforce by checking for any failed login attempts and their corresponding error messages or reasons.

Reference: https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5

asked 23/09/2024
Michal Kopl
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