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Question 207 - Certified Administrator discussion

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administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.

What could cause this issue?

A.
The username is already in use another organization.
Answers
A.
The username is already in use another organization.
B.
The username is restricted to a domain specific to my domain.
Answers
B.
The username is restricted to a domain specific to my domain.
C.
The email address used for the username has a contact record.
Answers
C.
The email address used for the username has a contact record.
D.
The email used for the username is not a corporate email address.
Answers
D.
The email used for the username is not a corporate email address.
Suggested answer: A

Explanation:

One of the possible causes for being unable to add a new user in Salesforce is that the username is already in use by another organization. Usernames must be globally unique across all Salesforce orgs, so if another user has claimed that username before, it cannot be used again. To fix this issue, choose a different username that is not taken by anyone else. The username is not restricted to a domain specific to my domain unless specified by an administrator. The email address used for the username does not have to match a contact record. The email used for the username can be any valid email address.

Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_add.htm&type=5

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asked 23/09/2024
Innos Phoku
41 questions
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