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Question 130 - Certified Marketing Cloud Account Engagement Specialist discussion

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You want your Sales team to be able to send one-to-one emails in Marketing Cloud Account Engagement and no list emails. How can you do this?

A.
Set them up as a Marketing user and then control how many emails can be sent.
Answers
A.
Set them up as a Marketing user and then control how many emails can be sent.
B.
You can't send one-to-one emails out of Marketing Cloud Account Engagement.
Answers
B.
You can't send one-to-one emails out of Marketing Cloud Account Engagement.
C.
Set them up as a one-to-one email user only
Answers
C.
Set them up as a one-to-one email user only
D.
Set them up as a Sales user in Marketing Cloud Account Engagement
Answers
D.
Set them up as a Sales user in Marketing Cloud Account Engagement
Suggested answer: D

Explanation:

Sales users are Marketing Cloud Account Engagement users who have access to the prospect database and can send one-to-one emails to prospects, but not list emails. Sales users can also view and edit prospect records, create tasks and activities, and sync prospects with Salesforce. You can set up sales users in Marketing Cloud Account Engagement by assigning them the Sales role and enabling the one-to-one email option in their user settings.

Reference: [User Roles], [Create and Edit Users]

asked 23/09/2024
Bhavya AGGARWAL
41 questions
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