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Question 126 - Certified Sharing and Visibility Architect discussion

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Universal Containers uses the Case object to track service tickets. They have implemented Case teams to allow multiple support representatives to manage the Cases. Which two 'Filter by owner' options would the user see while creating a list view on the Case object? Choose 2 answers

A.
Public Groups
Answers
A.
Public Groups
B.
Roles
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B.
Roles
C.
Queue
Answers
C.
Queue
D.
My Case Teams
Answers
D.
My Case Teams
Suggested answer: C, D
asked 23/09/2024
Graham Munengami
33 questions
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