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Salesforce Certified Marketing Cloud Account Engagement Consultant Practice Test - Questions Answers, Page 6

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LenoxSoft shows you a record where the prospect has many activities that are email clicks from the same email. Looking at the prospect's audits, you see visitor association changes where the prospect forwarded the email to colleagues who clicked the link in the email causing the cookie intended for the original recipient to track the colleagues. Which of the following is not a Marketing Cloud Account Engagement best practice for preventing this issue in the future?

A.
Use the 'Forward to a friend' variable tag in Marketing Cloud Account Engagement emails
A.
Use the 'Forward to a friend' variable tag in Marketing Cloud Account Engagement emails
Answers
B.
Enable Kiosk mode on the Marketing Cloud Account Engagement form
B.
Enable Kiosk mode on the Marketing Cloud Account Engagement form
Answers
C.
Enable the Marketing Cloud Account Engagement account setting 'Prevent Cookie Crossing'
C.
Enable the Marketing Cloud Account Engagement account setting 'Prevent Cookie Crossing'
Answers
D.
Enable the 'Not You?' link to display on the Marketing Cloud Account Engagement form
D.
Enable the 'Not You?' link to display on the Marketing Cloud Account Engagement form
Answers
Suggested answer: C

Lenoxsoft currently has prospect data in another email-sending platform, and they want to migrate it over to Marketing Cloud Account Engagement. The system has a list of mailable prospects and a list of unmailable prospects who unsubscribed/opted-out that do NOT exist in Salesforce. The marketing team wants to make sure that they stay complaint with the permission-based Marketing Policy while maintaining their database of unsubscribed/opted out prospects when they migrate this data over to Marketing Cloud Account Engagement. How should the data be imported?

A.
Import all prospect data and create a suppression list.
A.
Import all prospect data and create a suppression list.
Answers
B.
Import only the list of mailable prospects in Marketing Cloud Account Engagement.
B.
Import only the list of mailable prospects in Marketing Cloud Account Engagement.
Answers
C.
Import unavailable prospects in Marketing Cloud Account Engagement; perform permission pass.
C.
Import unavailable prospects in Marketing Cloud Account Engagement; perform permission pass.
Answers
D.
Import unmailable prospects in Marketing Cloud Account Engagement; mark as global opt-out.
D.
Import unmailable prospects in Marketing Cloud Account Engagement; mark as global opt-out.
Answers
Suggested answer: D

Lenoxsoft is transitioning from their current marketing automation platform to Marketing Cloud Account Engagement. They have a landing page that they wish to migrate over to Marketing Cloud Account Engagement and need to understand what steps are involved in order to maintain the page's existing look and feel. What are the necessary first steps to migrate this landing page over to Marketing Cloud Account Engagement while maintaining the page's existing look and feel?

A.
Import the HTML file into Marketing Cloud Account Engagement and apply it to the layout template
A.
Import the HTML file into Marketing Cloud Account Engagement and apply it to the layout template
Answers
B.
Create a Marketing Cloud Account Engagement landing page and import HTML from the landing page HTML
B.
Create a Marketing Cloud Account Engagement landing page and import HTML from the landing page HTML
Answers
C.
Create layout template and import HTML from the landing page URL
C.
Create layout template and import HTML from the landing page URL
Answers
D.
Import the HTML file into Marketing Cloud Account Engagement and apply it to the landing page
D.
Import the HTML file into Marketing Cloud Account Engagement and apply it to the landing page
Answers
Suggested answer: C

LenoxSoft has a training portal for customers. A Marketing Cloud Account Engagement page action changes a Prospect's Engagement custom field to Engaged for any prospects who views the page. Customer who regularly engage with the portal have more success with the platform, and those with low engagement have a high rate of attrition. To encourage engagement with the portal, Lenoxsoft wishes to use this custom field as the basis to develop a Training Engagement Program that encourages prospects to sign up for a live webinar which promotes the portal. They have the following requirements. - Prospects with no Engagement custom field value should be added to the Training Engagement Program - If Prospects register for the Webinar and view the training portal, they are removed from the Training Engagement Program What steps should Lenoxsoft take to achieve these requirements?

A.
Create an automation rule with the criteria :: Prospect custom field : engagement:: blank :: Action if:: Add to List
A.
Create an automation rule with the criteria :: Prospect custom field : engagement:: blank :: Action if:: Add to List
Answers
B.
Create a dynamic list with the criteria :: Webinar:: Successful & Custom Prospect custom field:: engagement:: engaged :: Action of:: Remove from list Create an automation rule with the criteria :: Prospect custom field : engagement:: blank:: Action if:: Add to List
B.
Create a dynamic list with the criteria :: Webinar:: Successful & Custom Prospect custom field:: engagement:: engaged :: Action of:: Remove from list Create an automation rule with the criteria :: Prospect custom field : engagement:: blank:: Action if:: Add to List
Answers
C.
Create a completion action with the criteria :: Webinar:: Successful & Custom Prospect custom field :: engagement:: engaged :: Action of:: Remove from list Create an automation rule with the criteria :: Prospect custom field : engagement:: blank :: Action if:: Add to List Create a segmentation rule with the criteria :: Webinar:: Successful & Custom Prospect custom field :: engagement:: engaged :: Action of:: Remove from list
C.
Create a completion action with the criteria :: Webinar:: Successful & Custom Prospect custom field :: engagement:: engaged :: Action of:: Remove from list Create an automation rule with the criteria :: Prospect custom field : engagement:: blank :: Action if:: Add to List Create a segmentation rule with the criteria :: Webinar:: Successful & Custom Prospect custom field :: engagement:: engaged :: Action of:: Remove from list
Answers
D.
Create an automation rule : Prospect custom field [Engagement] is blank | Add to List Create an automation rule: Prospect webinar is attended webinar AND Prospect custom field [Engagement] is engaged | Remove from list
D.
Create an automation rule : Prospect custom field [Engagement] is blank | Add to List Create an automation rule: Prospect webinar is attended webinar AND Prospect custom field [Engagement] is engaged | Remove from list
Answers
Suggested answer: B

LenoxSoft wants to add 50 points to the scores for prospects who attended a webinar last month. How would you advise them to accomplish this?

A.
Create a new automation rule.
A.
Create a new automation rule.
Answers
B.
Create a new segmentation rule.
B.
Create a new segmentation rule.
Answers
C.
Add a completion action to the form the prospects completed to register for the webinar.
C.
Add a completion action to the form the prospects completed to register for the webinar.
Answers
D.
Select all prospects in the webinar attendees table and use the table action at the bottom to add to their scores.
D.
Select all prospects in the webinar attendees table and use the table action at the bottom to add to their scores.
Answers
Suggested answer: A

LenoxSoft's marketing team shares a list of company names of all external visitors on their website with the regional sales managers. The regional managers use this list for cold calling and for insight on whether any recent opportunities are active on their site. Which sequence of steps should the Marketing Cloud Account Engagement Administrator take to automate this process?

A.
Enable Send daily visitor activity emails; Enable Send daily prospect activity emails (for my prospects).
A.
Enable Send daily visitor activity emails; Enable Send daily prospect activity emails (for my prospects).
Answers
B.
Enable Visitor Filters for a specific IP range; Enable Send daily visitor activity emails.
B.
Enable Visitor Filters for a specific IP range; Enable Send daily visitor activity emails.
Answers
C.
Enable Send daily prospect activity emails (for all prospects); Enable Page Actions to notify managers.
C.
Enable Send daily prospect activity emails (for all prospects); Enable Page Actions to notify managers.
Answers
D.
Enable Visitor Filters for a specific IP range; Enable Page Actions to notify managers.
D.
Enable Visitor Filters for a specific IP range; Enable Page Actions to notify managers.
Answers
Suggested answer: B

LenoxSoft wants to measure their brand awareness to raise their brand recognition for their company. The company wants to use Marketing Cloud Account Engagement to increase the number of impressions across their online channels. Which are the best reports to monitor impressions to help measure LenoxSoft's brand awareness of a period of time?

A.
Monitor no of visitors, social post enagements and natural search reports month over month
A.
Monitor no of visitors, social post enagements and natural search reports month over month
Answers
B.
Monitor no of visitors, form conversion and email click-through rate reports month over month
B.
Monitor no of visitors, form conversion and email click-through rate reports month over month
Answers
C.
Monitor no of prospects, social post enagements and paid search reports month over month
C.
Monitor no of prospects, social post enagements and paid search reports month over month
Answers
D.
Monitor no of prospects, form submission and email open rate reports month over month
D.
Monitor no of prospects, form submission and email open rate reports month over month
Answers
Suggested answer: A

Lenoxsoft currently uses a manual sales engagement process where assigned users manually add leads to lists based on a lead status value of 'New'. The Sales Manager wishes to develop a Sales Engagement Program that streamlines this process and has the following requirements: - Only leads with a status of 'New' can be added to the Program. A lead with a status of 'In Progress' CANNOT be added. - Assigned users should be notified when a lead has opened an email. Based on the above requirements, which is the best way to segment prospects for Lenoxsoft's Sales Engagement Program?

A.
Create a completion action based on the Lead Status field value.
A.
Create a completion action based on the Lead Status field value.
Answers
B.
Create a dynamic list based on the Lead Status field value
B.
Create a dynamic list based on the Lead Status field value
Answers
C.
Create an automation rule based on the Lead Status field value
C.
Create an automation rule based on the Lead Status field value
Answers
D.
Create a segmentation rule based on the Lead Status field value
D.
Create a segmentation rule based on the Lead Status field value
Answers
Suggested answer: B

Which activity appears on a prospect's record when they submit a Marketing Cloud Account Engagement form named 'Contact Us' that resides on a Marketing Cloud Account Engagement landing page?

A.
Marketing Cloud Account Engagement Successfully submitted the 'Contact Us' landing page and form
A.
Marketing Cloud Account Engagement Successfully submitted the 'Contact Us' landing page and form
Answers
B.
Marketing Cloud Account Engagement Successfully submitted the 'Contact Us' form
B.
Marketing Cloud Account Engagement Successfully submitted the 'Contact Us' form
Answers
C.
Nothing will display
C.
Nothing will display
Answers
D.
Marketing Cloud Account Engagement Successfully submitted the 'Contact Us' landing page.
D.
Marketing Cloud Account Engagement Successfully submitted the 'Contact Us' landing page.
Answers
Suggested answer: B

How are prospect that have started a wait step impacted when an entire engagement program is paused?

A.
They will NOT continue to progress through the wait step and once the engagement program is resumed the wait step will start where it left off.
A.
They will NOT continue to progress through the wait step and once the engagement program is resumed the wait step will start where it left off.
Answers
B.
They will continue through the wait step until they hit the end of it and once the engagement program is resumed, the prospect will immediately move on to the next step even if the engagement program pause was shorter than the wait step.
B.
They will continue through the wait step until they hit the end of it and once the engagement program is resumed, the prospect will immediately move on to the next step even if the engagement program pause was shorter than the wait step.
Answers
C.
They will NOT continue to progress through the wait step and once the egagement program is resumed, they will start the wait step from the beginning.
C.
They will NOT continue to progress through the wait step and once the egagement program is resumed, they will start the wait step from the beginning.
Answers
D.
They will continue to progress through the wait step until they hit the end of it and once the engagement program resumed, if it has been beyond the length of the wait step logic, the prospect will immediately move on to the next step.
D.
They will continue to progress through the wait step until they hit the end of it and once the engagement program resumed, if it has been beyond the length of the wait step logic, the prospect will immediately move on to the next step.
Answers
Suggested answer: C
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