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A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same.

Which of the following should the technician try NEXT?

A.
Test the RAM in different slots, one at a time.
A.
Test the RAM in different slots, one at a time.
Answers
B.
Remove and test the power supply.
B.
Remove and test the power supply.
Answers
C.
Replace the motherboard.
C.
Replace the motherboard.
Answers
D.
Change the CMOS battery.
D.
Change the CMOS battery.
Answers
Suggested answer: A

Explanation:


A technician is replacing the RAM on an entry-level server with hot-swappabte components. Which of the following should the technician do NEXT?

A.
Replace the RAM while the server is at a cool temperature
A.
Replace the RAM while the server is at a cool temperature
Answers
B.
Replace the RAM while the server is running
B.
Replace the RAM while the server is running
Answers
C.
Power down the server completely and then replace the RAM
C.
Power down the server completely and then replace the RAM
Answers
D.
Verify that the OS supports hot swapping the RAM
D.
Verify that the OS supports hot swapping the RAM
Answers
Suggested answer: D

Explanation:

Verify that the OS supports hot swapping the RAM. Before replacing the RAM on an entry-level server with hot-swappable components, the technician should verify that the operating system supports hot swapping of RAM.

A user who works with sensitive data has a computer configured with hard drive encryption The TPM is active and hosting the encrypted key. After an upgrade to the motherboard. RAM and video card the hard drive is not booting and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?

A.
Use data recovery software to find and recover the hard drive information
A.
Use data recovery software to find and recover the hard drive information
Answers
B.
Access the BIOS and select to rebuild the degraded RAID array
B.
Access the BIOS and select to rebuild the degraded RAID array
Answers
C.
Boot into the BIOS and enable the TPM on the new motherboard.
C.
Boot into the BIOS and enable the TPM on the new motherboard.
Answers
D.
Return the replaced motherboard back to the computer
D.
Return the replaced motherboard back to the computer
Answers
Suggested answer: C

Explanation:

The technician should boot into the BIOS and enable the TPM on the new motherboard to enable the system to boot again and get access to the stored data1.Boot into the BIOS and enable the TPM on the new motherboard. After upgrading the motherboard, the TPM may need to be enabled in the BIOS in order to access the encrypted key and boot the system. Enabling the TPM on the new motherboard should allow the system to boot and provide access to the encrypted data. Reference: CompTIA A+ Certification Exam Guide, 220-1001, Chapter 13

Which of the following wireless technologies has the MOST range and wireless throughput?

A.
802.11ac
A.
802.11ac
Answers
B.
802.11ax
B.
802.11ax
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C.
802. 11b/gin
C.
802. 11b/gin
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D.
802.11g
D.
802.11g
Answers
Suggested answer: B

Explanation:

802.11ax, also known as Wi-Fi 6, has the longest range and the highest wireless throughput of all the wireless technologies listed. Reference: CompTIA A+ Certification Exam Guide, 220-1001, Chapter 3

A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?

A.
Toner
A.
Toner
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B.
Punchdown
B.
Punchdown
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C.
Network tap
C.
Network tap
Answers
D.
Crimper
D.
Crimper
Answers
Suggested answer: B

Explanation:

Punchdown tools are used to make connections between wires in a 66/110 block at the demarcation point. The tool is used to insert the wire into the appropriate holes in the block, and it can be used to add additional lines to the demarcation point. The other options are not the correct tools for adding lines to the demarcation point. A toner is used to identify cable pairs, a network tap is used to monitor network traffic, and a crimper is used to terminate cables.

Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

A.
Load balancer
A.
Load balancer
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B.
Bridge
B.
Bridge
Answers
C.
Proxy server
C.
Proxy server
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D.
Switch
D.
Switch
Answers
E.
Firewall
E.
Firewall
Answers
Suggested answer: A

Explanation:

A load balancer is a network device that distributes network or application traffic across multiple servers to ensure that no single server bears too much of the load. Load balancing helps to improve application availability, increase scalability, and optimize resource utilization.

A bridge is used to connect two different networks, often to divide a larger network into smaller segments. A proxy server is used to forward client requests to other servers, and can also be used to cache frequently requested data. A switch is used to connect multiple devices within a network and to control the flow of network traffic. A firewall is used to secure a network by controlling incoming and outgoing traffic based on defined security rules.

Reference: CompTIA A+ Core 1 Exam Guide, page 244.

Which of the following is the SAFEST way to replace RAM on a server that has a redundant power supply?

A.
Unplug one power cable.
A.
Unplug one power cable.
Answers
B.
Verify the RAM temperature.
B.
Verify the RAM temperature.
Answers
C.
Utilize a grounding strap.
C.
Utilize a grounding strap.
Answers
D.
Replace the RAM while the server is running.
D.
Replace the RAM while the server is running.
Answers
Suggested answer: C

Explanation:

Utilizing a grounding strap is the safest way to replace RAM on a server that has a redundant power supply. This ensures that no static electricity is transferred to any of the server components, which could cause permanent damage. The other options are not the correct methods for replacing RAM.

Unplugging one power cable is not recommended, as it could cause the server to go offline and disrupt any services that are running. Verifying the RAM temperature is not necessary and does not provide any additional safety measures, and replacing the RAM while the server is running is not recommended, as it could cause system instability.

To control costs a company provides a limited number or users with company phones One of these users opens a support ticket because the phone no longer allows internet Drowsing over a cellular connection The user acknowledges that the phone worked before the user's child streamed several movies using the device Which of the following describes why the phone cannot browse the Internet?

A.
The child accidentally connected to a neighbor's WLAN
A.
The child accidentally connected to a neighbor's WLAN
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B.
The company's group policy disabled the device
B.
The company's group policy disabled the device
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C.
The device has a data cap and has reached that limit
C.
The device has a data cap and has reached that limit
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D.
The device's plan has been unpaid
D.
The device's plan has been unpaid
Answers
Suggested answer: C

Explanation:

It is common for companies to place a data cap on the devices they provide to their employees, to control costs. If a user has exceeded the data cap, the phone may no longer allow internet browsing over a cellular connection. This is usually because the cellular data usage has exceeded the allotted amount for the particular plan the device is on, and the service provider has temporarily suspended the data connection.

It is unlikely that the child accidentally connected to a neighbor's WLAN because this would not affect the cellular data connection. Similarly, it is unlikely that the company's group policy has disabled the device, as this would likely affect all devices under the same policy. If the device's plan has been unpaid, the service provider would likely temporarily suspend all services, not just the cellular data connection.

Reference: CompTIA A+ Core 1 Exam Guide, page 329.

A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port tot video output Which of me following does the technician need to complete the setup?

A.
DigitaMo-analog converter
A.
DigitaMo-analog converter
Answers
B.
A/v switcher
B.
A/v switcher
Answers
C.
DisplayPort to HDMI adapter
C.
DisplayPort to HDMI adapter
Answers
D.
DVI to HDMI cable
D.
DVI to HDMI cable
Answers
Suggested answer: D

Explanation:

The technician will need to connect the DVI port on the computer to the new display's HDMI port. To do this, a DVI to HDMI cable will be needed. This type of cable will allow the computer's DVI video signal to be transmitted to the new display's HDMI port.

A digital-to-analog converter (DAC) is used to convert a digital signal to an analog signal. An A/V switcher is used to switch between multiple audio and video sources and display them on a single monitor or display. A DisplayPort to HDMI adapter is used to convert a DisplayPort signal to an HDMI signal, but it is not necessary in this scenario as the computer has a DVI port and not a DisplayPort.

Reference: CompTIA A+ Core 1 Exam Guide, page 199.

A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT?

A.
Ensure thermal paste is being used on the CPU.
A.
Ensure thermal paste is being used on the CPU.
Answers
B.
Check to make sure that any video cards have auxiliary power cabling connected.
B.
Check to make sure that any video cards have auxiliary power cabling connected.
Answers
C.
Verify the header panel connector is properly connected.
C.
Verify the header panel connector is properly connected.
Answers
D.
Spot-check that the I/O shield for the motherboard is properly installed.
D.
Spot-check that the I/O shield for the motherboard is properly installed.
Answers
Suggested answer: C

Explanation:

The technician should verify the header panel connector is properly connected. A beep code is a diagnostic tool used by motherboards to indicate issues with hardware components. This beep code may be indicating an issue with the connection between the motherboard and the case's header panel connector. This connector is responsible for providing power to the system and any connected peripherals. Therefore, the technician should verify the connection is secure and properly connected before attempting any other troubleshooting steps.

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