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Refer to the exhibit. In an Intelligent Customer Routing (ICR) deployment, the Standard ICR CCA Session Detail Report (SDR) is shown below. What is the accurate explanation of this SDR report?
Which POM component is responsible for launching calls, and sending SMS messages and email messages using associated servers?
Which Media Processing Platform (MPP) component provides low level call control support including the setup, monitoring, and tear-down of telephone calls?
When an email channel is added to an Avaya Aura® Experience Portal (AAEP) configuration, which component interfaces with the customer's email server?
You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?
You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //<hostname>: <port>/runtimeconfig), you receive the following error: org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError: com/avaya/runtimecommon/plat forms/Tool kit How do you correct this Issue?
You want to setup a single server Avaya Aura® Experience Portal (AAEP) system. Which three components can co-reside on a single server? (Choose three.)
Avaya Aura® Experience Portal (AAEP) supports special classes of applications that derive their licensing, administration framework, manageability, and accessibility from the Experience Portal Manager (EPM). What is the term for these applications?
What are the two ways to deliver Proactive Outreach Manager (POM) 3.0 scheduled reports? (Choose two.)
A Postgres database is being used to support Proactive Outreach Manager (POM) 3.0. Why does the pg_hba.conf file need to be changed?

Question 11

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You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers.

Which three choices will meet this requirement? (Choose three)

A.
Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server
A.
Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server
Answers
B.
Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabledC. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
B.
Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabledC. Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
Answers
C.
Disable the HTTPS protocol on your application servers and use HTTP only
C.
Disable the HTTPS protocol on your application servers and use HTTP only
Answers
D.
Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server
D.
Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server
Answers
Suggested answer: A, B
asked 16/09/2024
Ida Aasvistad
35 questions

Question 12

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When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

A.
the primary EPM server
A.
the primary EPM server
Answers
B.
an auxiliary EPM server
B.
an auxiliary EPM server
Answers
C.
the remote application server
C.
the remote application server
Answers
D.
a Media Processing Platform (MPP) server
D.
a Media Processing Platform (MPP) server
Answers
Suggested answer: A
asked 16/09/2024
Pritish Verma
32 questions

Question 13

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Which statement about user permissions is true?

A.
When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
A.
When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
Answers
B.
When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
B.
When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
Answers
C.
When logged in as admin user, only global information can be seen and edited.
C.
When logged in as admin user, only global information can be seen and edited.
Answers
D.
When logged in as org user, only the information for the organization to which we belong can be seen and edited.
D.
When logged in as org user, only the information for the organization to which we belong can be seen and edited.
Answers
Suggested answer: D
asked 16/09/2024
Miquel Triebel
36 questions

Question 14

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When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)

A.
The Tomcat Administration Screen
A.
The Tomcat Administration Screen
Answers
B.
The AAEP Web administration POM menu
B.
The AAEP Web administration POM menu
Answers
C.
The graphical user interface (GUI)
C.
The graphical user interface (GUI)
Answers
D.
The command line interface (CLI)
D.
The command line interface (CLI)
Answers
E.
The Remote Desktop
E.
The Remote Desktop
Answers
Suggested answer: C, D
asked 16/09/2024
Aurelie Touraille Colombo
32 questions

Question 15

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Which menu provides details about the running calls being handled by Intelligent Customer Routing R)?

A.
Call Center
A.
Call Center
Answers
B.
ICR Manager
B.
ICR Manager
Answers
C.
ICR Monitor
C.
ICR Monitor
Answers
D.
Standard Report
D.
Standard Report
Answers
Suggested answer: D
asked 16/09/2024
Pritish Verma
32 questions

Question 16

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You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP. How will you determine what mode of license is being used?

A.
At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.
A.
At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.
Answers
B.
At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.
B.
At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.
Answers
C.
At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.
C.
At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license hasbeen pushed from an Enterprise License Server.
Answers
D.
At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation licensehas been pushed from an Enterprise License Server
D.
At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation licensehas been pushed from an Enterprise License Server
Answers
Suggested answer: A
asked 16/09/2024
Marcel Bertz
31 questions

Question 17

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Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

A.
Sybase 12.5 or higher
A.
Sybase 12.5 or higher
Answers
B.
Oracle 0.0 or higher Id
B.
Oracle 0.0 or higher Id
Answers
C.
Informix 9.21.UC4
C.
Informix 9.21.UC4
Answers
D.
MS SQL Server 2000
D.
MS SQL Server 2000
Answers
E.
Postgres 8.2.3 or higher
E.
Postgres 8.2.3 or higher
Answers
Suggested answer: B, E
asked 16/09/2024
Nigel Choji
45 questions

Question 18

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A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager. Which two properties in the icrcore.properties file need to be corrected? (Choose two)

A.
ICRAdminUKI
A.
ICRAdminUKI
Answers
B.
VPRemoteLogWebService
B.
VPRemoteLogWebService
Answers
C.
ICRSipUserName
C.
ICRSipUserName
Answers
D.
ICRSipTCPPort
D.
ICRSipTCPPort
Answers
E.
VPProductID
E.
VPProductID
Answers
Suggested answer: B, E
asked 16/09/2024
Arvind Prasad S
41 questions

Question 19

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Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.

What two items should he checked to resolve this situation? (Choose two)

A.
the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
A.
the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
Answers
B.
the content of the Avaya network log server.log/log
B.
the content of the Avaya network log server.log/log
Answers
C.
the Call Data Summary Report
C.
the Call Data Summary Report
Answers
D.
the error logs in the speech recognition server
D.
the error logs in the speech recognition server
Answers
Suggested answer: A, D
asked 16/09/2024
Bart Hakstege
38 questions

Question 20

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You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A.
Application server
A.
Application server
Answers
B.
Primary Experience Portal Manager (EPM)
B.
Primary Experience Portal Manager (EPM)
Answers
C.
Auxiliary EPM
C.
Auxiliary EPM
Answers
D.
Media Processing Platform (MPP)
D.
Media Processing Platform (MPP)
Answers
E.
Telephony server
E.
Telephony server
Answers
Suggested answer: A, B, D
asked 16/09/2024
Rey Geric Villafranca
43 questions
Total 123 questions
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