ITIL ITILFND-V4 Practice Test - Questions Answers, Page 24
List of questions
Question 231
Which practice needs people who understand complex systems and have creative and analytical skills?
Question 232
What is the definition of a known error?
Question 233
Which will NOT be handled as a service request?
Question 234
What are typically recognized through notifications created by an IT service, CI or monitoring tool?
Question 235
Which dimension considers data security and privacy?
Question 236
Which term relates to service levels aligned with the needs of service consumers?
Question 237
Which directly assists with the diagnosis and resolution of simple incidents?
Question 238
Which approach is CORRECT when applying the guiding principle 'keep it simple and practical'?
Question 239
Which practice forms a link between the service provider and the users of services?
Question 240
Which is a purpose of release management?
Question