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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 22
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Question 211
Which statement about the automation of service requests is CORRECT?
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Question 212
Identify the missing word in the following sentence.
A user is [?] that uses services.
Question 213
Which gives a user access to a system?
Question 214
What is a change schedule PRIMARILY used for?
Question 215
What is used to link activities within the service value chain?
Question 216
Which describes the utility of a service?
Question 217
Which two practices use workarounds?
Question 218
Which statement about the 'change enablement' practice is CORRECT?
Question 219
Which is included in the purpose of the 'deliver and support' value chain activity?
Question 220
What must always be done before an activity is automated?
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Selling illegal goods, money scams etc.
Serious attack on a group.
Harassing an individual (including doxing)
Threatening or glorifying violence or serious harm, including self-harm
Nudity/Sexual content
Sexually explicit or suggestive imagery or writing involving minors
Sexually explicit or suggestive imagery or writing involving non-consenting adults or non-humans
Reusing content without attribution (link and blockquotes)
Not in English or has very bad formatting, grammar, and spelling
Author's credential is offensive, spam, or impersonation
Ex. Illegal content, incomplete question...
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