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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 31
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Question 301
Which statement about the 'continual improvement model' is CORRECT?
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Question 302
What is the definition of warranty?
Question 303
Which practice has a purpose that includes managing risks to confidentiality, integrity and availability?
Question 304
Which statement about value creating activities is CORRECT?
Question 305
Which is provided by the 'engage' value chain activity?
Question 306
Which is part of the 'focus on value' guiding principle?
Question 307
Which is part of the definition of a customer?
Question 308
Which guiding principle helps an organization to understand the impact of an altered element on other elements in a system?
Question 309
Identify the missing words in the following sentence.
The 'incident management' practice should maintain [?] for logging and managing incidents.
Question 310
An organization asks a stakeholder to review a planned change. Which guiding principle does this demonstrate?
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