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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 45
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Question 441
How is a continual improvement register used?
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Question 442
Which is an input to the service value system?
Question 443
Which organization delivers output or outcomes of a service?
Question 444
Which practice requires focus and effort to engage and listen to the requirements, issues, concerns and daily needs of customers?
Question 445
What is used as a tool to help define and measure performance?
Question 446
Which statement about the input and output of the value chain activities is CORRECT?
Question 447
Identity the missing word in the following sentence The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed
Question 448
Which value chain activity is concerned with the availability of service components?
Question 449
Which is the BEST type of resource for investigating complex incidents?
Question 450
Identify the Missing word(s) in the following sentence
A(n) [?] cause, or potential cause, of one or more incidents?
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