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ITIL ITILFND-V4 Practice Test - Questions Answers, Page 48
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Question 471
Which is an example of a service request?
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Question 472
Which of the four dimensions contributes MOST to defining activities needed to deliver services?
Question 473
Which practice balance management of risk with maximizing throughput?
Question 474
Staff in an IT organization are very busy, mostly carrying out tasks that add little or no value to the organization or its customers.
Which guiding principle recommends that the unnecessary work should be eliminated?
Question 475
Which practice ensures that service actions, that are a normal part of service delivery, are effectively handled?
Question 476
Identify the missing word in the following sentence.
Sponsor is the role that authorizes budget for service [?)
Question 477
What ensures that a service provider and a service consumer continually co-create value?
Question 478
What type of change is often used for resolving incidents or implementing security patches?
Question 479
Which of the following includes configuring components and activities to facilitate outcomes for stakeholders?
Question 480
Which statement about outcomes is CORRECT?
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