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Microsoft MB-210 Practice Test - Questions Answers

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List of questions

Question 1

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HOTSPOT You are a Dynamics 365 Sales administrator for a venue. Customers book series of events in the venue. The series of events are children of a main event. The sales manager wants to forecast

Question 2

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HOTSPOT A company is implementing Dynamics 365 Sales. You need to determine which tool or service to recommend for the company’s requirements. Which tool or service should you recommend to meet e

Question 3

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. So

Question 4

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. So

Question 5

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. So

Question 6

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You are a Dynamics 365 Sales administrator for a company. All sales representatives at the company have smart phones. You need to recommend a solution that allows sales representatives to take phot

Question 7

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A company uses Dynamics 365 Sales. The company uses their organizational structure to determine how to aggregate forecasts for each year. The company divides a business unit into three separate uni

Question 8

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You are a Dynamics 365 Sales administrator for a company that has locations in five regions. The company’s owner wants regional managers to update their own forecasts. The owner wants full transpar

Question 9

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You are a salesperson using Dynamics 365 Sales. An invoice needs to be created on an order. The Create Invoice button is not visible. You need to determine why the Create Invoice button is not vis

Question 10

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A company measures their sales team on the number of appointments they make in a fiscal year. The company needs to be able to track how many appointments have been scheduled by each salesperson. Y

Related questions

SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer need. You need to configure your environment to meet the requirement. To complete this task, sign in to the Dynamics 365 portal.

HOTSPOT A company uses Microsoft 365 and Dynamics 365 Sales. The company sets up server-side synchronization in preparation for mailbox configuration. A new business manager must be able to approve mailboxes for users. You need to assign roles to the business manager by using the principle of least privilege. Which roles should you assign? To answer, select the appropriate option in the answer area. NOTE: Each correct selection is worth one point.

SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section. To complete this task, sign in to the Dynamics 365 portal.

HOTSPOT A company uses Dynamics 365 Sales. The company does not use any customizations. The system must create activity records for every interaction a salesperson has with customers and contacts. You need to configure the system by using minimal customizations. How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

You are a system customizer in Dynamics 365 Sales. You need to set up product families. Which option is available?

HOTSPOT You use Dynamics 365 for Sales. You need to add products to an invoice. Which options should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

A company is using Dynamics 365 Sales without any customizations. A customer orders four products to be delivered to three locations. Two of the locations are in the United States and one is in Canada. You must ensure that the order is tracked properly. You need to create the minimum number of orders to deliver to the locations. How many orders should you create?

HOTSPOT You are a Dynamics 365 Sales administrator for a medical office. The office provides a new service for doctors to consult with patients online on a first come, first served basis. Patients are created as Contacts. Doctors can only view patient records for patients in their care. The doctors need to see a graph of all interactions with each patient. You need to create an entity to log online interactions. How should you configure the entity? To answer, select the appropriate options in the answer area NOTE: Each correct selection is worth one point.

You run a bicycle parts company that uses a proprietary cloud ERP system, Dynamics 365 Sales, and an inventory system. You need to create visualizations that meet the following requirements: Consolidate data from all three systems. Provide users with a deeper understanding of customers spending habits. Which application should you use?

DRAG DROP You are a Dynamics 365 Sales consultant. A customer asks you to create a main form for contacts. The form must include the following information: account name and phone number related opportunities notes and activities You need to configure the form. Which options should you use? To answer, drag the appropriate options to the correct information. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

Question 1

HOTSPOT

You are a Dynamics 365 Sales administrator for a venue. Customers book series of events in the venue. The series of events are children of a main event.

The sales manager wants to forecast the revenue for each customer’s main event by rolling up the forecasts of the children of each main event.

You need to configure the forecast.

How should you configure each step? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question 2

HOTSPOT

A company is implementing Dynamics 365 Sales.

You need to determine which tool or service to recommend for the company’s requirements.

Which tool or service should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution. Determine whether the solution meets the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You configure forecasts for a clothing manufacturer.

A salesperson updates an opportunity and wants to refresh the forecast.

You need to show the salesperson how to refresh the forecast.

Proposed solution: Recalculate the opportunity.

Does the solution meet the goal?

Yes

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Question 4

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You configure forecasts for a clothing manufacturer.

A salesperson updates an opportunity and wants to refresh the forecast.

You need to show the salesperson how to refresh the forecast.

Proposed solution: Recalculate the forecast.

Does the solution meet the goal?

Yes

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Question 5

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You configure forecasts for a clothing manufacturer.

A salesperson updates an opportunity and wants to refresh the forecast.

You need to show the salesperson how to refresh the forecast.

Proposed solution: Update the roll-up recurrence frequency.

Does the solution meet the goal?

Yes

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Question 6

You are a Dynamics 365 Sales administrator for a company. All sales representatives at the company have smart phones.

You need to recommend a solution that allows sales representatives to take photos of the opportunity notes and use the photo as input for new opportunities in Dynamics 365.

Which two options will achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct answer is worth one point.

AI Builder with Dynamics 365 for phones

Canvas App with a flow button

AI Builder with Power Automate instant flow

Dynamics 365 for phones only

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Question 7

A company uses Dynamics 365 Sales. The company uses their organizational structure to determine how to aggregate forecasts for each year.

The company divides a business unit into three separate units. Each unit will have a new manager.

You need to update the quotas for each user for the current fiscal year’s forecast.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Create and assign users to new resource groups for each manager.

Adjust the forecast values directly.

Assign the users to their new managers.

Upload the new quota amounts for each user.

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Question 8

You are a Dynamics 365 Sales administrator for a company that has locations in five regions.

The company’s owner wants regional managers to update their own forecasts. The owner wants full transparency for all forecasts to all current and future employees.

You need to allow users to see the forecasts for every region.

What should you do?

Add each security role to the forecast configuration.

Grant all security roles access in the forecast configuration.

Add the view privilege to each user’s security role.

Grant users permission to view the Forecast Category field.

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