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SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You receive a request to prevent a salesperson from advancing an opportunity to the Propose stage of the Lead to Opportunity Sales Process until the salesperson captures the customer need. You need to configure your environment to meet the requirement. To complete this task, sign in to the Dynamics 365 portal.







SIMULATION Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time. When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design. Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task. Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided. Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab. You need to create a new field for an opportunity to capture the Billing Contact. The field must be populated by using a contact record. You must set the field as required, and then add the field to the form at the bottom of the Summary section. To complete this task, sign in to the Dynamics 365 portal.



You need to ensure that the salespeople can access all their meetings when they travel.

What should you recommend the salespeople use?

A.

Dynamics 365 Sales Insights

A.

Dynamics 365 Sales Insights

Answers
B.

Dynamics 365 for phones and tablets app

B.

Dynamics 365 for phones and tablets app

Answers
C.

Dynamics 365 Sales mobile app

C.

Dynamics 365 Sales mobile app

Answers
D.

Dynamics 365 for Outlook

D.

Dynamics 365 for Outlook

Answers
Suggested answer: C

DRAG DROP

You need to explain to a salesperson where to find information in the mobile app.

Which location should you direct them to for the information?

To answer, drag the appropriate locations to the correct information required. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.


Question 362
Correct answer: Question 362

A company is implementing the Dynamics 365 Sales mobile app.

The company requires setup of several push notifications for sellers who use the app.

You need to create the push notifications.

Which feature should you use?

A.

Plug-in

A.

Plug-in

Answers
B.

Classic Dataverse workflow

B.

Classic Dataverse workflow

Answers
C.

Cloud flow

C.

Cloud flow

Answers
Suggested answer: C

DRAG DROP

Salespeople must learn how the Dynamics 365 Sales mobile app operates.

You need to explain how the mobile app can be used to complete common daily tasks.

Which feature should be used for each task? To answer, drag the appropriate features to the correct tasks. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.


Question 364
Correct answer: Question 364

HOTSPOT

You need to help the salesperson manage customer email interactions.

What should you do?

To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 365
Correct answer: Question 365

HOTSPOT

You need to set up the default mailbox configuration. What should you select for each field? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 366
Correct answer: Question 366

You need to help the salespeople manage their calls. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A.

Enable conversation intelligence.

A.

Enable conversation intelligence.

Answers
B.

Upgrade salesperson licenses.

B.

Upgrade salesperson licenses.

Answers
C.

Set up Microsoft Teams dialer.

C.

Set up Microsoft Teams dialer.

Answers
D.

Implement Viva Sales.

D.

Implement Viva Sales.

Answers
Suggested answer: A, C

HOTSPOT

You manage a Dynamics 365 Sales environment.

You need to configure the default status reason for the status of each lead.

Which status reason should you associate to each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.


Question 368
Correct answer: Question 368
Total 368 questions
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